Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Jimanni Bland

Middletown,NY

Summary

Dynamic and results-driven culinary professional with proven expertise in sautéing and kitchen equipment operation at Panda Express. Recognized for exceptional communication and leadership skills, consistently enhancing team performance and customer satisfaction. Adept at maintaining high sanitation standards while efficiently prioritizing orders to meet demanding service goals.

Talented Cook with a passion for food fun and people with excellent experience in fast-paced environments. Clear communicator with team-oriented focus and advanced skills to effectively work with cashiers and kitchen staff to review and prepare orders. Qualified and hardworking with up-to-date food handling permit.

Overview

3
3
years of professional experience

Work History

Cook- Panda Express

Applegreen
06.2025 - 09.2025
  • Excellent communication skills, both verbal and written
  • Identified issues, analyzed information and provided solutions to problems.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Self-motivated, with a strong sense of personal responsibility.
  • Paid attention to detail while completing debit and credit transactions
  • Learned and adapted quickly to new technology and cook techniques and procedures.
  • Proven ability to learn quickly and adapt to new situations.

Waitress

Billy Joes Ribworks
05.2025 - 06.2025
  • Used cash registers and credit card machines to cash out customers.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Answered customers' questions, recommended items, and recorded order information.

Cashier Team Lead

Dollar Tree
04.2025 - 06.2025
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges in the stock room. Dedicated to enhancing team performance and driving business success.
  • Applied effective time management techniques to meet tight deadlines.
  • Skilled at working independently and collaboratively in a team environment.
  • Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.

Call Center Customer Service Representative

Crystal Run Healthcare Middletown- Optum
01.2024 - 01.2025
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Cultivated strong relationships with clients
    through active listening and empathetic
    communication to ensure their needs were met and
    exceeded.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Documented and detailed calls and complaints using call center's CRM database.
  • Utilized problem-solving skills to address complex
    customer concerns and find creative solutions that
    resulted in increased customer loyalty and
    retention.
  • Placed outbound customer service or customer satisfaction calls to follow up on issues.
  • Responded to customer emails and requests, offering excellent support and tailored recommendations to address needs.

Fullfillment Associate

Amazon
02.2023 - 01.2025
  • Followed safety protocols to minimize workplace accidents.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Selected and retrieved products from warehouse
    shelves based on order specifications with speed
    and accuracy.
  • Organized and maintained inventory levels to
    ensure efficient picking processes.
  • Utilized handheld scanners and other technology to
    track and manage stock movements.
  • Collaborated with team members to prioritize
    orders, meet deadlines, and optimize workflow.

Part Time Associate

Forever 21
06.2024 - 12.2024
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Analyzed customer data to identify trends and anticipate customer needs.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.

Education

No Degree -

East Tennessee State University
Johnson City, TN

Associate of Applied Science - Dental

Dental Assistance School of Rockland
01-2025

High School Diploma -

Minisink Valley Central School District
Slate Hill, NY
06-2015

Skills

  • Surface cleaning
  • Scheduling
  • Complaint resolution
  • Dish preparation
  • Sanitation
  • Order prioritization
  • Kitchen equipment operation and maintenance
  • Loading and unloading
  • Quality control
  • Team leadership
  • Basic math
  • Problem-solving

Accomplishments

  • Chef/ Waitress at two restaurants featured on a local news segment hosted by top food critics.
  • Chef at the top grossing Panda Express in the Region


Languages

Spanish
Limited Working

Timeline

Cook- Panda Express

Applegreen
06.2025 - 09.2025

Waitress

Billy Joes Ribworks
05.2025 - 06.2025

Cashier Team Lead

Dollar Tree
04.2025 - 06.2025

Part Time Associate

Forever 21
06.2024 - 12.2024

Call Center Customer Service Representative

Crystal Run Healthcare Middletown- Optum
01.2024 - 01.2025

Fullfillment Associate

Amazon
02.2023 - 01.2025

No Degree -

East Tennessee State University

Associate of Applied Science - Dental

Dental Assistance School of Rockland

High School Diploma -

Minisink Valley Central School District

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