Summary
Overview
Work History
Education
Skills
Timeline
Server

Joshua Lewis

Atlanta,GA

Summary

Dependable teammate knowledgeable about numerous drink options and strategies for boosting business profits with optimal cost control and service approaches. Service-oriented hard worker with organizational and multitasking abilities to handle fast-paced environments. Independently solve routine customer issues to promote bar loyalty.

Overview

2
2
years of professional experience

Work History

Lead Server

Christian Brothers Catering
Atlanta, GA
5 2013 - 12 2018
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
  • Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.

Banquet Bartender

Christian Brothers Catering
Atlanta, GA
07.2014 - 12 2018
  • Prepared for events by setting up bar, stocking supplies and arranging tables.
  • Set up glassware, liquor and other necessary supplies for special events.
  • Closed out cash register with 100% accuracy and prepared cashier report.
  • Checked ID cards and verified bar guests were of legal age.
  • Assisted in preparing dining room for special upcoming functions, including decorating and generating and printing out special group menus using Adobe and Powerpoint.
  • Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.

Bartender

Last Call Bar Service
Atlanta, GA
03.2018 - 03.2020
  • Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean.
  • Took customer orders and capitalized on opportunities to sell special beverage and food options.
  • Managed accurate register and produced daily sales reports backing up inventory usage numbers.
  • Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.

Restaurant Waiter

Folk's Southern Kitchen
Atlanta, GA
2011 - 2013
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.

Education

IT/Professional Development Program Year Up Greater Atlanta – Class 18 - IT/Professional Development

Year Up Greater Atlanta
Atlanta, GA
01.2018

Skills

  • Guest relations
  • Accurate money handling
  • Upselling techniques
  • Order accuracy
  • Dining area maintenance
  • High-volume dining

Timeline

Bartender

Last Call Bar Service
03.2018 - 03.2020

Banquet Bartender

Christian Brothers Catering
07.2014 - 12 2018

Lead Server

Christian Brothers Catering
5 2013 - 12 2018

Restaurant Waiter

Folk's Southern Kitchen
2011 - 2013

IT/Professional Development Program Year Up Greater Atlanta – Class 18 - IT/Professional Development

Year Up Greater Atlanta

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Joshua Lewis