Jimeka Fleming
Hartsville,SC
Summary
Dynamic human services graduate with a strong commitment to supporting children and vulnerable populations. Proven experience through internships in case management, utilizing exceptional communication and interpersonal skills to help families overcome challenges. Dedicated to making a positive impact while continuously pursuing professional growth in the human services sector.
Overview
12
12
years of professional experience
Work History
Co-Manager
Sonic-drive In
Hartsville, S.C.
03.2016 - Current
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Delegated work to staff, setting priorities and goals.
Resident Assistant
Morningside Assistant Living
Hartsville, S.C.
04.2015 - 03.2016
- Supervised and monitored activities of residents in the dormitory to ensure compliance with rules and regulations.
- Encouraged participation from all residents in order to create a strong sense of community within the residence hall.
- Conducted regular room inspections to ensure compliance with housing policies.
- Developed positive relationships with all members of the residence hall community.
- Maintained accurate records of incidents that occurred in the residence hall.
- Cared for incontinent residents, routinely checking clothing and linens to keep clean and dry.
- Made beds daily and performed light housekeeping duties in resident apartments and common areas.
Intern
Hospice Care of South Carolina
Hartsville, S.C.
02.2013 - 07.2013
- Conducted home visits to assess client needs and provide follow-up care.
- Coordinated referrals between agencies when needed to ensure continuity of care for clients.
- Monitored changes in clients' living conditions or behavior that may indicate a need for additional assistance.
- Maintained accurate records of client progress reports, case notes, assessments.
- Interviewed clients and family members to compile and document information on medical, social, educational and institutional history.
- Maintained lists of resources helpful to clients.
Intern
Pee Dee Coalition
Hartsville, S.C.
08.2012 - 02.2013
- Assisted with event planning, support and execution of virtual and in-person engagements.
- Identified needs of customers promptly and efficiently.
- Assessed company operations for compliance with safety standards.
- Maintained positive working relationship with fellow staff and management.
- Monitored operations and reviewed records and metrics to understand company performance.
Education
Bachelor of Arts - Human Services
Southern New Hampshire University
Hooksett, NH12-2025
Skills
- Interview Preparation
- Concise Documentation Skills
- Compassionate Patient Support
- Performance Monitoring
- Adaptability
- Effective Communication
- Emotional Intelligence
- Consistent Professional Commitment
Timeline
Co-Manager
Sonic-drive In
03.2016 - Current
Resident Assistant
Morningside Assistant Living
04.2015 - 03.2016
Intern
Hospice Care of South Carolina
02.2013 - 07.2013
Intern
Pee Dee Coalition
08.2012 - 02.2013
Bachelor of Arts - Human Services
Southern New Hampshire University
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