Jimel Shannon

• Trained bartenders on cocktail preparation, drink presentation, and customer service techniques.
• Developed training materials to enhance staff knowledge of beverage offerings and upselling strategies.
• Conducted regular assessments to evaluate bartender performance and ensure compliance with company standards.
• Mentored new bartenders, fostering a collaborative environment for skill development and teamwork.
• Collaborated with management to identify areas for improvement in training programs and service delivery.
• Promoted a culture of teamwork among bartenders by organizing regular collaboration meetings and fostering open communication channels.
• Assisted in hiring top talent for the bar team by participating in candidate interviews and evaluating potential hires based on aptitude and fit within company culture.
• Enhanced customer experience by addressing complaints promptly, offering personalized recommendations, and maintaining a high level of professionalism throughout interactions.
• Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
• Improved bartender skills by conducting comprehensive training sessions on cocktail recipes, customer service, and bar management.

• Developed and implemented training programs for bartending techniques and customer service skills.
• Mentored new staff on beverage preparation, menu knowledge, and service standards.
• Ensured compliance with health and safety regulations in bar operations.
• Streamlined inventory management processes to reduce waste and improve efficiency.
• Collaborated with kitchen staff to enhance drink pairings with menu items.
• Developed new specialty cocktails to boost sales and enhance customer satisfaction with innovative drink offerings.
• Reduced wait times for customers by implementing efficient bartender workflows and optimizing drink preparation processes.
• Maintained high levels of cleanliness throughout the bar area by enforcing strict sanitation guidelines among staff members.

• Provided exceptional customer service in fast-paced bar environment.
• Crafted creative cocktails and maintained beverage quality standards.
• Managed inventory levels and ordered supplies to ensure operational efficiency.
• Trained new staff on bar procedures and customer engagement techniques.
• Ensured compliance with health and safety regulations during service delivery.
• Fostered positive relationships with patrons, encouraging repeat business and loyalty.
• Oversaw daily cash handling processes, ensuring accuracy in transactions and reporting.
• Served high customer volumes during special events, nights, and weekends.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
• Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
• Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
• Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
• Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
• Obtained cash bank and stocked service bar to prepare for operation.

Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.

• Conducted thorough inspections to identify pest issues and recommend appropriate treatment plans.
• Developed and delivered customized pest management solutions based on client needs and industry standards.
• Trained junior inspectors on inspection techniques, safety protocols, and customer interaction best practices.
• Collaborated with team members to enhance service efficiency and improve customer satisfaction ratings.
• Analyzed pest control data to identify trends and implement proactive measures for clients' properties.
• Established long-term relationships with clients through effective communication and exceptional service delivery.
• Led initiatives to streamline inspection processes, resulting in improved operational efficiency across territories.
• Increased sales revenue by identifying and targeting new market segments.
• Facilitated positive customer experiences by addressing concerns promptly and professionally.
• Provided comprehensive reports on sales activities, ensuring transparency within the organization about progress towards goals.