Jimena Campos
Alexandria,VA
Summary
With 5 years of job experience, including administrative support, project coordination, customer service and team leadership. Comfortable working with senior management to effectively define and achieve strategic operational and administrative objectives. Streamlines administrative processes, analyzes complex issues and develops solutions
Overview
5
5
years of professional experience
Work History
Administrative Specialist
Alexandria Public Schools
Alexandria, VA
01.2024 - Current
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Developed and implemented project management plans, including budgeting, scheduling, and risk management.
- Assisted in the coordination of project activities to ensure successful completion within established deadlines.
- Prepared comprehensive documentation outlining each step of the project process.
- Reviewed existing processes and procedures in order to suggest improvements or changes as needed.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
- Created travel arrangements for senior managers according to their requirements.
- Developed project plans for various tasks assigned by upper management.
- Monitored progress on projects assigned by upper management.
- Answered questions from customers regarding products and services offered by the company.
Administrative Specialist
Embassy of Costa Rica in Washington D.C.
08.2023 - 12.2023
- Provide key administrative and logistical support to the General Consul
- Process risk monitoring and prevention counseling
- Assist in the management of consular affairs and the promotion of Costa Rican interests in the U.S Capital
- Handling of confidential user information
- Monitoring and follow-up of various financial and official procedures
- Monitoring and updating of databases.
- Performed data entry tasks in an accurate and timely manner.
- Created documents such as invoices and purchase orders according to established guidelines.
Senior Quality Analyst
AMAZON
01.2020 - 01.2023
- Communicating and presenting results to Network Leadership
- Developed and implemented quality assurance processes, procedures, and standards to ensure product quality.
- Monitored performance metrics to assess the effectiveness of quality control initiatives.
- Reporting/ research on different procedures required by stakeholders
- Coordination of workloads and mentoring of new members
- Auditing high risk situations
- Working with local and global teams
- Responsible for conducting and resolving reassessments / disputes of managers/PM/IOs and/or specialists
- Support individuals through individual projects related to development plans
- Improvement and simplification of procedures.
Senior Fraud Analyst
Concentrix
04.2019 - 05.2020
- Prevent fraud, following internal policies
- Handling cases of possible theft dealings with customers
- Review scenarios related to copyright infringement and compromised customer personal data
Education
MASTER'S IN PROJECT MANAGEMENT -
ULACIT
12-2024
BILINGUAL BACHELOR'S IN INTERNATIONAL RELATIONS -
ULACIT
05-2023
Skills
- MS Office Suite
- Systems implementation
- Data Analysis
- Compliance Monitoring
- Project tracking
- Google suite
- Adobe Acrobat
- Visual design skills
- Leadership experience
- Problem-Solving
- Calendar Management
- Activity reporting
- Negotiation
- Order Processing
- Project Planning
- Account Reconciliation
- Confidential Document Control
- Travel Arrangements
- Scheduling
- Customer Relations
- Office record management
Languages
Spanish
Native/ Bilingual
English
Full Professional
Websites
Timeline
Administrative Specialist
Alexandria Public Schools
01.2024 - Current
Administrative Specialist
Embassy of Costa Rica in Washington D.C.
08.2023 - 12.2023
Senior Quality Analyst
AMAZON
01.2020 - 01.2023
Senior Fraud Analyst
Concentrix
04.2019 - 05.2020
MASTER'S IN PROJECT MANAGEMENT -
ULACIT
BILINGUAL BACHELOR'S IN INTERNATIONAL RELATIONS -
ULACIT
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