Rosario Guevara
Berkeley,CA
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated, with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Cashier Manager, Food Prep
Oori Triangles
Albany, CA
04.2020 - 06.2024
- Customer service, cash handling, food prep, management
- Processed payments promptly for customers to exceed productivity standards.
- Built and maintained working relationships with peers and upper management.
- Resolved customer problems by investigating issues, answering questions and building rapport.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Trained employees on cash drawer operations and customer service protocols to carry out assigned tasks.
Housekeeper
Self-employed
Berkeley, CA
01.2022 - 01.2024
- Maintained and organized cleaning supplies stock.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Used cleaning chemicals following proper guidelines.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Cleaned building floors by sweeping, mopping and scrubbing.
Skills
- Store Opening and Closing
- Issue Resolution
- Attention to Detail
- Time Management
- Payment Processing
- Customer Complaint Resolution
- Customer Service
- Punctual and Reliable
Timeline
Housekeeper
Self-employed
01.2022 - 01.2024
Cashier Manager, Food Prep
Oori Triangles
04.2020 - 06.2024
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