Jimena Fuentes
Eagle Pass,TX
Summary
Proven adeptness in front desk operations and appointment scheduling, honed at Angelica Martinez Family Practice and excelled in enhancing customer satisfaction and maintaining high standards of care and service, demonstrating exceptional telephone etiquette and interpersonal skills. Improved patient and client experience through efficient, friendly service and expert handling techniques.
Overview
2
2
years of professional experience
Work History
Medical Receptionist
Angelica Martinez Family Practice
10.2023 - 11.2024
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Restaurant Team Member
Choche's BBQ & Bar
01.2024 - 05.2024
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
Dog Groomer
Viva K9 Training, Boarding And Grooming Center
11.2022 - 01.2023
- Skillfully managed difficult pets using patience and expert handling techniques, ensuring a stress-free experience for both animals and their owners.
- Maintained a clean, safe, and hygienic work environment for optimal pet care and customer satisfaction.
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
- Developed strong relationships with clients, fostering trust in the quality and consistency of grooming services provided.
Education
Associate of Arts - Animal Sciences
South West Texas Junior College
Eagle Pass, TX06.2024
Skills
Front Desk Operations
Telephone Etiquette
Appointment Scheduling
Medical Terminology
Timeline
Restaurant Team Member
Choche's BBQ & Bar
01.2024 - 05.2024
Medical Receptionist
Angelica Martinez Family Practice
10.2023 - 11.2024
Dog Groomer
Viva K9 Training, Boarding And Grooming Center
11.2022 - 01.2023
Associate of Arts - Animal Sciences
South West Texas Junior College
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