JIMENA MARTINEZ
Provo,UT
Summary
Proven server with a track record of enhancing guest experiences at establishments like Red Lobster, adept in exceptional customer service and cash handling. Skillfully managed multiple tables, boosting efficiency and sales expertise. Demonstrated ability to resolve complaints and foster team collaboration, significantly improving guest satisfaction and operational productivity.
Overview
1
1
year of professional experience
Work History
SERVER
RED LOBSTER
03.2023 - 05.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
SERVER
JOE VERAS
01.2023 - 04.2024
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Education
BBA - MARKETING
UPC
LIMA07.2019
Skills
- Exceptional customer service
- Guest Engagement
- Professional Appearance
- Cash Handling
Languages
English
Professional Working
Timeline
SERVER
RED LOBSTER
03.2023 - 05.2024
SERVER
JOE VERAS
01.2023 - 04.2024
BBA - MARKETING
UPC