Jimena Pantoja Guzman
Fairfield
Summary
Focused [Bank Teller II] with experience in banking environments. Skilled in counting and packaging money, keeping an accurate drawer and building positive customer relationships. Excellent sales, service and time management abilities.
Overview
4
4
years of professional experience
Work History
Bank Teller
West America Bank
09.2023 - Current
- Improved customer satisfaction by efficiently processing transactions and addressing account inquiries.
- Enhanced branch sales through cross-selling bank products and services to customers.
- Conducted daily audits of cash drawer, ensuring accuracy and compliance with bank policies.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
Retail Sales Associate
Tjmaxx
09.2021 - 08.2023
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Conducted thorough product knowledge training sessions for new hires, ensuring they were well-equipped to serve customers effectively.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Education
High School Diploma -
Fairfield High School
Fairfield, CA06.2021
Skills
- Money Handling
- Financial product knowledge
- Data inputting
- Revenue Growth
- Teamwork and Collaboration
- Customer Assistance
Languages
Spanish
Native or Bilingual
Timeline
Bank Teller
West America Bank
09.2023 - Current
Retail Sales Associate
Tjmaxx
09.2021 - 08.2023
High School Diploma -
Fairfield High School
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