Jimena Shepherd
Bend,OR
Summary
Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.
Overview
18
18
years of professional experience
Work History
Administrative Assistant
Cascade School of Music
04.2023 - Current
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Developed strategies to streamline and improve office procedures.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Managed phone and email correspondence and handled incoming and outgoing mail.
Voice Instructor
Cascade School of Music & Private Studio
07.2011 - 06.2024
- Boosted student confidence in their singing abilities through constructive feedback and positive reinforcement.
- Elevated overall program quality through continuous professional development efforts including attending workshops, conferences, and masterclasses.
- Served as mentor for aspiring musicians seeking guidance on career paths within the music industry or further education in vocal studies.
- Organized successful recitals showcasing students'' progress and achievements in front of parents, peers, and faculty members.
- Established a supportive learning environment where students felt comfortable expressing themselves creatively through song interpretation.
- Collaborated with fellow instructors to create comprehensive music programs that integrated voice training with instrumental instruction.
- Incorporated various teaching methods catering to diverse learning styles, ensuring each student''s unique needs were addressed.
- Assisted students in preparing for auditions by selecting appropriate repertoire and providing guidance on stage presence and performance techniques.
- Fostered love for art and learning to inspire students to pursue passions and interests.
Artistic Director
Ovation Performing Arts
01.2017 - 06.2021
- Oversaw rehearsal schedules, ensuring efficient use of time while maintaining high artistic standards throughout the process.
- Auditioned, selected and coached actors to execute high-quality performances and enhance production value.
- Organized special events and fundraising opportunities, successfully generating resources needed for continued operations.
- Implemented educational outreach programs that engaged local communities in arts appreciation and participation.
- Facilitated communication between all team members, fostering a positive work environment for creativity to thrive.
- Increased audience attendance through engaging marketing campaigns that showcased the artistic talent of the ensemble.
- Managed auditions and cast selection processes, assembling talented ensembles for each production season.
Director/Musical Director
BEAT Children's Theatre
01.2011 - 05.2016
- Enhanced theatre production quality through effective collaboration with production team members.
- Oversaw casting processes, selecting talented actors that best fit the vision for each production while creating a balanced ensemble dynamic on stage.
- Managed budgets effectively, ensuring fiscal responsibility throughout all stages of production planning and execution.
- Cultivated positive relationships with local community leaders to promote the theatre and secure funding opportunities.
- Directed large-scale musicals while maintaining artistic integrity and precise choreography execution.
- Streamlined rehearsal processes by implementing efficient scheduling strategies and communication methods.
- Mentored aspiring actors and provided constructive feedback, fostering strong performance skills for future roles.
- Increased audience engagement by implementing innovative and immersive theatre experiences.
- Empowered cast members to explore their creative instincts through guided improvisation exercises during rehearsals, resulting in authentic character portrayals on stage.
- Continuously evaluated performance metrics and audience feedback to inform future programming decisions, ensuring continued success and growth for the theatre company.
- Directed work of lighting and sound crews to coordinate efficient production operations.
Bookseller
Barnes & Noble
02.2006 - 12.2013
- Managed cash register transactions accurately, ensuring proper handling of financial transactions and minimizing discrepancies.
- Collaborated with management to create eye-catching displays that showcased popular titles or themes, increasing visibility for featured books.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Maintained an up-to-date knowledge of current literary trends, ensuring accurate recommendations for customers.
- Assisted customers in locating desired titles, resulting in repeat business and positive feedback.
- Maintained well-stocked inventory of books, magazines and literary merchandise for customer needs.
- Provided exceptional customer service through active listening, addressing concerns promptly and professionally.
- Contributed to a welcoming store atmosphere by engaging with customers and sharing personal insights on various titles.
- Improved overall store appearance through regular cleaning tasks and attention to detail, contributing to a positive shopping experience for customers.
- Researched and ordered new titles to maintain updated store selection.
Education
GED -
Central Oregon Community College
Bend, ORSkills
- Customer Service
- Data Entry
- Office Administration
- Scheduling
- Critical Thinking
- Relationship Building
- Team Leadership
- Creative Planning
- Problem Solving
Timeline
Administrative Assistant
Cascade School of Music
04.2023 - Current
Artistic Director
Ovation Performing Arts
01.2017 - 06.2021
Voice Instructor
Cascade School of Music & Private Studio
07.2011 - 06.2024
Director/Musical Director
BEAT Children's Theatre
01.2011 - 05.2016
Bookseller
Barnes & Noble
02.2006 - 12.2013
GED -
Central Oregon Community College