Jimena Villasenor
Coronado,CA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
Work History
Hostess
Feast and Fareway
08.2023 - 01.2024
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers by keeping the dining area ready for every guest.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Retail Worker
Raguna
05.2021 - 06.2023
- Answered questions about store policies and addressed customer concerns.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
Hostess
Chez Loma
01.2021 - 10.2022
- Answered customer questions about hours, seating, and menu information.
- Answered phone calls to take orders, gave information, and documented reservations.
- Organized, stocked, and cleaned the establishment's front lobby during shifts to maintain a welcoming appearance.
Education
High School Diploma -
Coronado High School
Coronado, CA06.2023
Skills
- Customer Service
- Reservations Management
- Guest complaint resolution
- Event Planning
- Guest Engagement
Languages
Spanish
Native or Bilingual
Timeline
Hostess
Feast and Fareway
08.2023 - 01.2024
Retail Worker
Raguna
05.2021 - 06.2023
Hostess
Chez Loma
01.2021 - 10.2022
High School Diploma -
Coronado High School