Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jimena Villasenor

Coronado,CA

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

3
3
years of professional experience

Work History

Hostess

Feast and Fareway
08.2023 - 01.2024
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers by keeping the dining area ready for every guest.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Retail Worker

Raguna
05.2021 - 06.2023
  • Answered questions about store policies and addressed customer concerns.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.

Hostess

Chez Loma
01.2021 - 10.2022
  • Answered customer questions about hours, seating, and menu information.
  • Answered phone calls to take orders, gave information, and documented reservations.
  • Organized, stocked, and cleaned the establishment's front lobby during shifts to maintain a welcoming appearance.

Education

High School Diploma -

Coronado High School
Coronado, CA
06.2023

Skills

  • Customer Service
  • Reservations Management
  • Guest complaint resolution
  • Event Planning
  • Guest Engagement

Languages

Spanish
Native or Bilingual

Timeline

Hostess

Feast and Fareway
08.2023 - 01.2024

Retail Worker

Raguna
05.2021 - 06.2023

Hostess

Chez Loma
01.2021 - 10.2022

High School Diploma -

Coronado High School

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Jimena Villasenor