Tracy Bobadilla
College Place,WA
Summary
Self-motivated Operations Manager successful in collaborating with consultants, area leaders and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques. Hardworking and motivated Caregiver Manager with 3 years of experience and record of success in Home Care industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Caregiver
Family Resource Home Care
Walla Walla
08.2022 - 02.2024
- Maintained impeccable office organization to support efficiency, professionalism, and performance objectives.
- Interpreted and communicated work procedures and company policies to staff.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
- Recruited and trained new employees to meet job requirements.
- Completed thorough opening, closing, and shift change functions to maintain daily operational standards.
- We minimized staff turnover through appropriate selection, orientation, and training.
- Monitored staff performance and addressed issues.
Cargiver
Rescare
Walla Walla
09.2014 - 11.2021
- Drove clients to shop for groceries, attend doctor appointments and run errands.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Assisted with meal planning to meet nutritional plans.
- Improved patient outlook and daily living through compassionate care.
- Laundered clothing and bedding to prevent infection.
- Followed safe lifting and transferring techniques to transport residents.
- Followed care plan and directions to administer medications.
- Monitored vital signs and medication use, documenting variances and concerning responses.
Manager
Morgan Inn and Suites
Milton-Freewater, OR
08.2013 - 11.2014
- Handled guest complaints and offered complimentary services for hardship cases.
- Mentored new employees, demonstrating best methods for servicing clients and guests.
- Solicited feedback through questionnaires to evaluate levels of guest satisfaction.
- Optimized room rates to gain maximum occupancy figures, improving revenue growth and increasing market share.
- Oversaw reservations received from direct calls and provided room availability information.
Caregiver
Addus HomeCare
Walla Walla
02.2008 - 01.2012
- Followed safe lifting and transferring techniques to transport residents.
- Followed care plan and directions to administer medications.
- Encouraged residents to participate in activities of daily living to enhance personal dignity.
- Monitored vital signs and medication use, documenting variances and concerning responses.
- Built strong and trusting rapport with clients and loved ones.
- Assisted clients with maintaining good personal hygiene.
Education
High School Diploma -
Walla Walla Community College
Walla Walla, WA01-2024
Skills
- Home Care
- Senior Care
- Vital Signs
- Memory Care
- Hospice Care
- Front Desk
- Medical Coding
- Autism Experience
- Microsoft Word
- Medical Records
- Phone Etiquette
- Incident Reporting
- HIPAA Compliance
- Behavioral Management
- Care Plan Management
- Verbal and Written Communication
- Relationship Building
Certification
First Aid Certification
Languages
- Spanish, Expert
- English, Expert
Languages
Spanish
Professional
English
Professional
References
References available upon request.
Timeline
Caregiver
Family Resource Home Care
08.2022 - 02.2024
Cargiver
Rescare
09.2014 - 11.2021
Manager
Morgan Inn and Suites
08.2013 - 11.2014
Caregiver
Addus HomeCare
02.2008 - 01.2012
High School Diploma -
Walla Walla Community College
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