Summary
Overview
Work History
Education
Skills
Timeline
Bartender
JIMI LAUXMAN

JIMI LAUXMAN

Hazelwood,MO

Summary

Serve Safe Certified. Personal Work Summary: I am a focused, high energy team member and manager. I believe that constant development of team and self is how companies grow strong and that gives me a passion for training on all levels. Working front of house and back of house has given me the ability to bridge the divide and flow throughout the restaurant comfortably. I crave to be the person to go to for any questions or concerns and pride myself on my problem solving resolution abilities with guests and staff. My drive for consistency and quality of food and service builds guest satisfaction and sales. I also increase sales by getting out in the community and local marketing at events and functions or in local papers and magazines. I enjoy being involved in all aspects of the restaurant and working to improve food cost, variances, inventory, and ordering identifying opportunities and working with vendors to ensure proper receiving and food quality. I’m comfortable with scheduling, forecasting sales and staffing to meet the needs of the restaurant and exceed labor goals. I’m able to interview promising applicants, hire to promote, and perform orientations that give a positive and lasting first impression on the business clearly stating expectations, rules and guidelines to follow. I strive to always improve cleanliness and update or implement cleaning schedules and procedures following serve safe and health department guidelines.

Overview

20
20
years of professional experience

Work History

Manager

Pink Galleon
St. Louis, MO
03.2022 - Current
  • Accomplished multiple tasks within established timeframes.
  • Cross-trained existing employees to maximize team agility and performance.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Established and updated work schedules to account for changing staff levels and expected workloads.
  • Delivered feedback to decision-makers regarding employee performance and training needs.
  • Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
  • Conducted monthly inventories of raw materials and components on work floor.
  • Recorded inventory sales into organization's weekly income report.
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
  • Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.

General Manager

First Watch Restaurants Inc.
Brentwood, MO
07.2019 - 03.2022
  • Managed budget implementations, employee reviews, training, schedules and contract negotiations.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
  • Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
  • Assessed reports to evaluate performance, develop targeted improvements and implement changes.
  • Enhanced operational efficiency and productivity by managing budgets, accounts and costs.

Sales Manager

Mimi’s Cafe, Chesterfield
Chesterfield , MO
01.2016 - 07.2019
  • Server, dishwasher, bartender, trainer, prep, cook, shift lead, sales manager.
  • Handled customer relations issues, enabling quick resolution and client satisfaction.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Organized promotional events and interacted with community to increase sales volume.

General Manager

Lions Choice
Chesterfield, MO
01.2010 - 01.2016
  • Fenton; Washington; Chippewa; Cashier, cook, trainer, shift manager, vacation manager, general manager
  • Managed budget implementations, employee reviews, training, schedules and contract negotiations.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
  • Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
  • Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
  • Assessed reports to evaluate performance, develop targeted improvements and implement changes.
  • Enhanced operational efficiency and productivity by managing budgets, accounts and costs.

Assistant Manager of Operations

Bandanas BBQ
Arnold, MO
01.2006 - 01.2013
  • Fenton; Sunset Hills, Crystal City; Arnold;, Server, prep, cook, trainer, store opener, assistant manager.
  • Enhanced employee management by developing schedules, tracking time and administering payroll.
  • Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
  • Taught employees how to collaborate on daily job tasks and achieve service targets.
  • Spearheaded daily staff meetings to identify improvement strategies, discuss policy updates and facilitate open communication.
  • Supervised operations team to support operational excellence and excellent customer service.
  • Coordinated with General Manager in different operational issues and promotional activities.
  • Maximized profits by reducing waste in payroll administration and increasing sales.
  • Monitored employee productivity and optimized procedures to reduce costs.

Education

General Education -

Northwest High School
Cedar Hill, MO
05.2006

Skills

  • Managing Employee Relations
  • Financial Management
  • Managing Terminations
  • Managing Laborers
  • Accounting Techniques
  • Cost Management
  • Health and Safety Regulations
  • Managing Operations and Efficiency
  • Performance Tracking and Evaluations
  • Supply Chain Management
  • Managing Cash Register
  • Administration and Reporting
  • Sales Strategies
  • Financial Forecasting
  • Scheduling and Coordinating
  • Customer Service
  • Sales Activities
  • Issue and Conflict Resolution

Timeline

Manager

Pink Galleon
03.2022 - Current

General Manager

First Watch Restaurants Inc.
07.2019 - 03.2022

Sales Manager

Mimi’s Cafe, Chesterfield
01.2016 - 07.2019

General Manager

Lions Choice
01.2010 - 01.2016

Assistant Manager of Operations

Bandanas BBQ
01.2006 - 01.2013

General Education -

Northwest High School
JIMI LAUXMAN