Jimi Lee
Smyrna,TN
Summary
Dynamic and detail-oriented professional with extensive experience at Target, excelling in order fulfillment and inventory management. Proven ability to enhance customer satisfaction through exceptional service and teamwork. Skilled in quality control and proficient in material handling, consistently exceeding productivity goals while maintaining a clean and organized workspace.
Overview
2026
2026
years of professional experience
Work History
Fulfillment Associate
Target
- Packaged customer orders accurately and efficiently for timely delivery.
- Maintained organized inventory to ensure product availability and accessibility.
- Operated material handling equipment safely to streamline fulfillment processes.
- Collaborated with team members to enhance workflow efficiency during peak hours.
- Assisted in training new associates on safety protocols and operational procedures.
- Conducted quality checks on outgoing shipments to ensure compliance with standards.
- Contributed to maintaining a clean and safe working environment in the warehouse.
- Adapted quickly to changes in demand and operational priorities, demonstrating flexibility.
- Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
- Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
- Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
- Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
- Boosted warehouse efficiency by consistently meeting or exceeding productivity goals for daily tasks.
- Collaborated with team members to optimize workflows and improve overall operational performance.
- Played a key role in successful cycle counts, contributing to accurate inventory management across the fulfillment center.
- Maintained inventory accuracy with meticulous attention to detail in receiving, storage, and shipment preparation.
- Streamlined order processing by implementing efficient picking and packing techniques.
- Contributed to a positive workplace culture by maintaining a professional demeanor and supporting colleagues in their work duties.
- Consistently met high standards for cleanliness and organization within the fulfillment center, ensuring an orderly working environment for all team members.
Production Line Worker
Marque Of Brands
2022 - Current
- Operated machinery to assemble products with precision and efficiency.
- Adhered to safety protocols, ensuring a secure work environment for all team members.
- Collaborated with team members to meet daily production targets consistently.
- Conducted quality checks on finished products to maintain high standards.
- Maintained cleanliness of work area, promoting an organized and efficient workspace.
- Assisted in training new employees on operational procedures and safety guidelines.
- Monitored inventory levels, reporting discrepancies to management for timely resolution.
- Implemented process improvements that enhanced workflow and reduced downtime.
- Followed safety protocols to prevent accidents and injuries to self and colleagues.
- Followed instructions to make products in line with customer specifications.
- Collaborated with other production workers to achieve smooth running of production line.
- Boxed, labeled, and transported items to support assembly operations.
- Consistently met or exceeded daily performance metrics, showcasing dedication to company objectives and personal growth as an employee.
- Packaged and labeled products using automated equipment.
- Demonstrated flexibility in working various shifts, overtime hours, and weekends as required to meet production demands.
- Inspected extruded product for appearance and size defects according to specifications.
- Communicated with supervisor regarding production line issues and needed repairs for fast resolution.
- Utilized strong problem-solving abilities to troubleshoot equipment issues quickly, minimizing disruptions to the production line while maintaining safety standards at all times.
- Collaborated with team members to achieve daily production goals, contributing to overall positive workplace morale.
- Prioritized tasks to meet personal and team production targets.
- Assisted quality assurance by inspecting items and removing defective parts.
- Maintained a clean and organized workspace, adhering to 5S principles for optimal efficiency and safety.
- Optimized workflow by adapting quickly to changes in production schedules or job assignments as needed.
- Increased productivity through effective time management skills, prioritizing tasks based on urgency and importance.
- Performed hand-finishing of final products after assembling component parts for items.
- Facilitated flexible production line setup, quickly adapting to product changes.
- Implemented minor equipment adjustments for optimized performance, leading to smoother operations.
- Enhanced team communication, holding brief daily meetings to align on goals and progress.
- Assisted in training new employees, ensuring they quickly became proficient in line tasks.
- Enhanced operational efficiency by conducting regular maintenance on production line equipment.
- Monitored inventory levels to ensure consistent supply of necessary materials, avoiding production delays.
- Reduced material waste, carefully monitoring usage and implementing conservation techniques.
- Enhanced production line efficiency by maintaining steady pace on assembly line.
- Improved product quality with meticulous visual inspections.
- Adhered to strict safety protocols, minimizing accidents and ensuring safe workplace.
- Made sure that products were produced on time and are of good quality.
- Trained new production staff members on safe and efficient production procedures and proper machine operations.
- Inspected products and machines to maintain quality and efficiency.
- Examined incoming materials and compared to documentation for accuracy and quality.
- Prepared reports and technical documentation of day-to-day production processes.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
Sales Associate
TJX Companies
2020 - 2021
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained organized merchandise displays to optimize store layout and accessibility.
- Processed transactions efficiently using point-of-sale systems to ensure accurate sales reporting.
- Collaborated with team members to achieve sales goals and maintain store standards.
- Monitored inventory levels, restocked shelves, and conducted stock checks for accuracy.
- Educated customers on promotions and loyalty programs to increase engagement and retention.
- Resolved customer complaints promptly to foster positive relationships and repeat business.
- Participated in training sessions to develop product knowledge and improve service skills.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
Server Trainer
Korean Restaurant
2000 - 2007
- Operated machinery to assemble products with precision and efficiency.
- Adhered to safety protocols, ensuring a secure work environment for all team members.
- Collaborated with team members to meet daily production targets consistently.
- Conducted quality checks on finished products to maintain high standards.
- Maintained cleanliness of work area, promoting an organized and efficient workspace.
- Assisted in training new employees on operational procedures and safety guidelines.
- Monitored inventory levels, reporting discrepancies to management for timely resolution.
- Implemented process improvements that enhanced workflow and reduced downtime.
- Followed safety protocols to prevent accidents and injuries to self and colleagues.
- Followed instructions to make products in line with customer specifications.
- Collaborated with other production workers to achieve smooth running of production line.
- Boxed, labeled, and transported items to support assembly operations.
- Consistently met or exceeded daily performance metrics, showcasing dedication to company objectives and personal growth as an employee.
- Packaged and labeled products using automated equipment.
- Demonstrated flexibility in working various shifts, overtime hours, and weekends as required to meet production demands.
- Inspected extruded product for appearance and size defects according to specifications.
- Communicated with supervisor regarding production line issues and needed repairs for fast resolution.
- Utilized strong problem-solving abilities to troubleshoot equipment issues quickly, minimizing disruptions to the production line while maintaining safety standards at all times.
- Collaborated with team members to achieve daily production goals, contributing to overall positive workplace morale.
- Prioritized tasks to meet personal and team production targets.
- Assisted quality assurance by inspecting items and removing defective parts.
- Maintained a clean and organized workspace, adhering to 5S principles for optimal efficiency and safety.
- Optimized workflow by adapting quickly to changes in production schedules or job assignments as needed.
- Increased productivity through effective time management skills, prioritizing tasks based on urgency and importance.
- Performed hand-finishing of final products after assembling component parts for items.
- Facilitated flexible production line setup, quickly adapting to product changes.
- Implemented minor equipment adjustments for optimized performance, leading to smoother operations.
- Enhanced team communication, holding brief daily meetings to align on goals and progress.
- Assisted in training new employees, ensuring they quickly became proficient in line tasks.
- Enhanced operational efficiency by conducting regular maintenance on production line equipment.
- Monitored inventory levels to ensure consistent supply of necessary materials, avoiding production delays.
- Reduced material waste, carefully monitoring usage and implementing conservation techniques.
- Enhanced production line efficiency by maintaining steady pace on assembly line.
- Improved product quality with meticulous visual inspections.
- Adhered to strict safety protocols, minimizing accidents and ensuring safe workplace.
- Made sure that products were produced on time and are of good quality.
- Trained new production staff members on safe and efficient production procedures and proper machine operations.
- Inspected products and machines to maintain quality and efficiency.
- Examined incoming materials and compared to documentation for accuracy and quality.
- Prepared reports and technical documentation of day-to-day production processes.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
Service Manager
Dry Cleaning
2017 - 2019
- Managed daily operations, ensuring efficient workflow and high-quality service delivery.
- Supervised staff, providing training and support to enhance performance and customer satisfaction.
- Implemented process improvements, reducing turnaround time for orders and increasing efficiency.
- Resolved customer inquiries and complaints promptly, fostering positive relationships and loyalty.
- Monitored inventory levels, coordinating with suppliers to maintain adequate stock for operations.
- Developed training materials to onboard new employees effectively and standardize procedures.
- Analyzed service metrics to identify areas for improvement in operational efficiency and service quality.
- Collaborated with management to set strategic goals aligning with business objectives for growth.
- Resolved customer complaints in professional and timely manner.
- Met with customers to discuss service needs and offer available solutions.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
- Analyzed service reports to identify areas of improvement.
- Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
Store Manager
Exxon Gas Station
2008 - 2016
- Supervised daily operations, ensuring compliance with safety and quality standards.
- Trained and mentored staff in customer service and operational procedures.
- Managed inventory levels, optimizing stock to reduce waste and enhance availability.
- Implemented promotional strategies to increase fuel sales and customer engagement.
- Conducted regular inspections of equipment and facilities, maintaining operational efficiency.
- Resolved customer inquiries and complaints, enhancing overall satisfaction ratings.
- Analyzed sales data to identify trends, informing inventory management decisions.
- Coordinated with vendors for timely delivery of supplies, supporting uninterrupted operations.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Rotated merchandise and displays to feature new products and promotions.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Approved regular payroll submissions for employees.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Supervised guests at front counter, answering questions regarding products.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Developed strategies for attracting new customers by analyzing demographic data and conducting targeted marketing initiatives.
- Implemented a loyalty program that boosted repeat business and increased overall sales revenue.
- Coordinated in-store events to increase foot traffic, partnering with local businesses and community organizations for mutual benefit.
- Conducted market research to better understand local consumer base, tailoring store offerings to meet their needs.
- Improved efficiency and accuracy of inventory management by implementing new stock control system.
- Boosted overall store sales by implementing innovative marketing strategies and exceptional customer service standards.
Education
High School Diploma -
Dongdouk High School
S.Korea08.1998
Skills
- Teamwork and collaboration
- Willing to learn
- Attention to detail
- Team leadership
- Product packaging
- Customer service
- Order picking skills
- Time management
- Friendly and courteous
- Excellent communication
- Work prioritization
- Punctual and reliable
- Pallet jack proficiency
- Quality control
- Material handling
- Packing efficiency
- Sorting and organizing
- Order execution
- Loading and unloading
- Order fulfillment
- Warehouse operations
- Pulling and preparing orders
- Warehouse safety
- Product picking
- Palletizing
- Fulfillment processing
- Stock replenishment
- Product labeling
- Correct labeling
- Shipment receiving
- Shipment loading
- Order picking
- Order processing
- Inventory maintenance
- Shipping and receiving
- Stock rotation
- Workplace cleanliness
- Basic math
- Product tagging
- Trailer loading
- Product quality checks
- Shipment packing
- Pallet stacking
- Labeling and wrapping
- Pallet jack experience
- Team collaboration
- Work order processing
Languages
Korean
Native or Bilingual
Timeline
Fulfillment Associate
Target
Production Line Worker
Marque Of Brands
2022 - Current
Sales Associate
TJX Companies
2020 - 2021
Server Trainer
Korean Restaurant
2000 - 2007
Service Manager
Dry Cleaning
2017 - 2019
Store Manager
Exxon Gas Station
2008 - 2016
High School Diploma -
Dongdouk High School