Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jimin Lee

Honolulu,HI

Summary

Bilingual professional fluent in Korean and English with a strong background in customer-facing roles across luxury retail and hospitality industries. Demonstrated expertise as a Client Advisor in high-end retail, delivering personalized service to an international clientele. Proven track record of providing exceptional customer experiences as both a server and hostess in fast-paced restaurant environments. Skilled in building connections, responding to diverse customer needs, and thriving in collaborative, high-energy work settings.

Overview

10
10
years of professional experience

Work History

Server

Izakaya Gaku
01.2018 - Current
  • Greeted new customers, discussed specials, and took drink orders.
  • Cultivated warm relationships with regular customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Helped customers complete purchases, locate items, and join reward programs.

Client Advisor

Moncler
03.2020 - 05.2020
  • Presented professional image consistent with company's brand values.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • RFID/MPOS
  • Maintained current knowledge of evolving changes in marketplace.

Server

BLT Steak Waikiki
03.2017 - 03.2018
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Served food and beverages promptly with focused attention to customer needs.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Answered customers' questions, recommended items, and recorded order information.

Hostess

Tsukiji Fish Market & Restaurant
09.2015 - 02.2016
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Advised customers about special offerings and menu items to help drive sales.

Education

President William Mckinley High School

Kapi’olani Community College

Skills

  • Fluent in Korean (Speaking, Reading, and Writing)
  • Upselling
  • Reading comprehension skills
  • Tech-Savvy
  • Table management
  • Daily specials memorization

Languages

Korean
Native or Bilingual

Timeline

Client Advisor

Moncler
03.2020 - 05.2020

Server

Izakaya Gaku
01.2018 - Current

Server

BLT Steak Waikiki
03.2017 - 03.2018

Hostess

Tsukiji Fish Market & Restaurant
09.2015 - 02.2016

President William Mckinley High School

Kapi’olani Community College

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Jimin Lee