Jimi Rachel Miller
Dalzell,SC
Summary
Detail-oriented and compassionate professional with a background as a medical receptionist and current experience as a homeschool educator. Skilled in managing administrative tasks, maintaining accurate records, and fostering positive client and student interactions. Seeking to leverage strong organizational abilities, effective communication, and a proactive mindset in a role that supports both customer service and educational development.
Overview
19
19
years of professional experience
Work History
Homeschool Educator
Quimby Academy
01.2021 - Current
- Designs and delivers customized lesson plans aligned with educational standards, fostering an engaging and supportive learning environment. Skilled in scheduling, progress tracking, and adapting teaching methods to fit individual learning styles. Demonstrates strong communication, patience, and leadership in managing daily instruction, assessments, and enrichment activities to promote student growth and independence.
Youth Leader
Cross Bridge Christian Church
01.2024 - Current
- Youth leader with a passion for guiding young individuals in spiritual growth, character development, and community engagement. Experienced in planning and facilitating Bible studies, worship sessions, and youth events tailored to a wide range of age groups. Known for fostering a safe and supportive environment where teens feel heard, valued, and encouraged to build lasting faith foundations. Skilled in mentorship, communication, and collaboration with church staff and families to strengthen youth ministry impact.
Key Spouse Liaison
USAF 20th Fighter Wing
01.2023 - 01.2025
- Served as a critical link between unit leadership and spouses, promoting resilience, readiness, and connection within the community. Experienced in organizing events, sharing essential information, and providing emotional support to families navigating deployments, transitions, and challenges of military life.
Patient Access Representative
Houston Medical Center
01.2011 - 01.2013
- I accurately collected and verified patient information, managed admissions, and ensured compliance with hospital policies and HIPAA regulations. Adept at handling high-stress situations with professionalism and empathy, maintaining clear communication with patients, families, and clinical staff. Proven ability to multitask under pressure, resolve registration issues efficiently, and contribute to smooth patient flow.
Medical Receptionist
Sumter Pediatrics
01.2007 - 01.2010
- As a Medical Check-Out Receptionist, I provided courteous and efficient service to patients following their appointments, ensuring a smooth transition from clinical care to follow-up scheduling. I coordinated future visits, specialist referrals while accurately collecting co-pays and outstanding balances. I maintained detailed financial records and verified insurance coverage, offering clear explanations of billing procedures when needed. My role required consistent communication with clinical staff to confirm treatment plans and scheduling needs, as well as diligent documentation of patient visit outcomes. I upheld HIPAA compliance at all times and contributed to a well-organized front desk workflow by collaborating closely with both check-in and clinical teams.
Education
Sumter High School
Sumter, SCSkills
- Verbal and written communication
- Telephone etiquette and Customer service
- Microsoft office
- Insurance verifications
- Patient registration
- Front desk operations
- Adaptability and flexibility
- Time management and organizational skills
- Medical terminology
- Strong work ethic
- Teamwork and collaboration
- Data entry
Accomplishments
20th Fighter Wing 2023 Key
Spouse of the Year
The Air Force Key Spouse of
the Year Award recognizes
outstanding contributions of
Key Spouses in support of
military families and unit
readiness. The award
acknowledges their
commitment to building
strong communities and
providing crucial support,
involving significant
volunteer efforts. The award
recognizes one Key Liaison
from the entire Air Base.
Timeline
Youth Leader
Cross Bridge Christian Church
01.2024 - Current
Key Spouse Liaison
USAF 20th Fighter Wing
01.2023 - 01.2025
Homeschool Educator
Quimby Academy
01.2021 - Current
Patient Access Representative
Houston Medical Center
01.2011 - 01.2013
Medical Receptionist
Sumter Pediatrics
01.2007 - 01.2010
Sumter High School
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