JIMISHA PATEL
Holly Springs,NC
Summary
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
PSA
Duke Primary Care
Morrisville, NC
03.2024 - Current
- Greeted patients upon arrival and directed them to the appropriate area.
- Responded promptly to emails from patients regarding appointment changes or cancellations.
- Informed patients about payment options, billing policies, and procedures related to their visit or procedure.
- Answered incoming calls in a professional manner.
- Performed administrative duties such as filing, faxing, photocopying.
- Provided customer service by answering patient questions and addressing concerns.
- Assisted with scheduling follow-up appointments according to provider availability.
- Scheduled and confirmed patient appointments with patients and healthcare professionals.
PSA
Duke cary perinatal
Cary, NC
10.2023 - 01.2024
- Worked effectively in team environments to make the workplace more productive.
- Promptly responded to requests from physicians or nurses regarding patient information or test results.
- Explained treatment options to patients in order to obtain informed consent prior to treatment.
- Completed registration procedures for patients, expertly inputting information to meet provider, facility and legal requirements.
- Verified patients' insurance and payment methods during admissions or check-in processes.
- Obtained informed consent and payment documentation from patients and filed in system.
Medical Assistant
Triangle Women's Center
Fuquay-Varina, CARY, NC
06.2021 - 10.2023
- Performed preliminary physical tests to accurately record results in patient history summary.
- Scheduled appointments for patients via phone and in person.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Educated patients about medications, procedures and physician's instructions.
- Organized charts, documents and supplies to maintain team productivity.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
- Collaborated with local pharmacies to resolve and clarify issues with patient medication.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Responded to patient callbacks and phone-in prescription refill requests.
- Followed principles of asepsis and infection control to meet patient safety guidelines.
- Cleaned and maintained medical equipment following procedures and standards.
- Measured vital signs and took medical histories to prepare patients for examination.
- Documented notes during patient visits.
Education
Associate of Applied Science - Medical Assisting
Wake Technical Community College
Raleigh, NC04-2025
Skills
- Medical Billing
- Charting Expertise
- Inventory and Supply Management
- Documentation Procedures Expert
- Supply Management
- Proper Sterilization Techniques
- Updating Medical Records
- Time Management
- Clear Communication
- Patient Relations
- Social Perceptiveness
- Pharmacy Relations
- Medication Administration
- Appointment Scheduling
- Completing Insurance Forms
- Clinical and Operational Judgement
- Decision Making
- Check-In and Check-Out Procedures
- Examination Preparation
Languages
English
Full Professional
Gujarati
Native/ Bilingual
Hindi
Native/ Bilingual
Timeline
PSA
Duke Primary Care
03.2024 - Current
PSA
Duke cary perinatal
10.2023 - 01.2024
Medical Assistant
Triangle Women's Center
06.2021 - 10.2023
Associate of Applied Science - Medical Assisting
Wake Technical Community College
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