Jimmie Anderson
Ridgeland,SC
Summary
Highly motivated and positive individual with great organizational and communication skills. Efficient problem solver eager to contribute to team success through hard work and attention to detail. Provide thorough answers and solutions while driving overall operational improvements.
Overview
14
14
years of professional experience
Work History
Manager SE Splicing and Maintenance
Clearwave Fiber
11.2019 - Current
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
- Accomplished multiple tasks within established timeframes.
- Defined clear targets and objectives and communicated to other team members.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Construction Maintenance Tech
Hargray Fiber
10.2014 - 11.2019
- Assure projects are prioritized and completed prior to required completion dates
- Assign and distribute work load to team members utilizing individual skills to complete projects efficiently
- Lead splicing team in delivery of day to day projects requiring close cooperation among members to share information and develop solutions to meet deadlines and assure exceptional results
- Managed contractors including quality assurance inspections and on site evaluations to assure work is being performed at desired expectations
- Work with internal departments as well as external vendors to resolve problems, improve operations and provide exceptional customer service
- Recognize areas that require training and focus to maintain advancement while building team confidence to successfully perform task
Installation and Repair Technician
Hargray Communications Group Inc.
10.2012 - 10.2014
- Installed trouble shoot and repaired CATV,HSD and Voice services over Copper, HFC and Fiber plant
- Assisted and educated customers on functionality and abilities of network and catv services
- Advanced residential and business sales by educating customers of new products and services
Commercial Service Representative
Terminix Commercial
01.2010 - 01.2012
- Self sufficient, maintaining appointments that coincide with customers availability, assuring all documentation is submited by deadline
- Completed daily logs and reports detailing production data such as volume and materials used, helping management make accurate operational decisions
- Calculated and obtained payment and provided customers with documentation to maintain accounting accuracy
- Negotiated pricing with existing and potential customers to ensure repeat business and increase sales
- Increased customer satisfaction and repeat business through relentless pursuit of resolution, protecting company reputation and loyal client base
Education
High School Diploma -
Conerstone Christian Academy
Skills
- P>Prioritization
- P>Maintenance
- P>Troubleshooting
- P>Self Starter
- P>Knowledge of HES, Bentley and Salesforce/Site Tracker
- ARCGIS mapping
- CDG/MBS
Timeline
Manager SE Splicing and Maintenance
Clearwave Fiber
11.2019 - Current
Construction Maintenance Tech
Hargray Fiber
10.2014 - 11.2019
Installation and Repair Technician
Hargray Communications Group Inc.
10.2012 - 10.2014
Commercial Service Representative
Terminix Commercial
01.2010 - 01.2012
High School Diploma -
Conerstone Christian Academy
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