Territory Manager with more than 15 years of experience in B2B sales, developing relationships and partnerships, servicing accounts and boosting profits. Strategic and analytical with motivational leadership style and expertise in building new network connections, promoting products and expanding territories.
Overview
2
2
Certifications
40
40
years of professional experience
Work History
Real Estate Consultant
General Realty Advisors
Honolulu, Hawaii
11.2013 - Current
Reviewed and executed confidential documents, contracts and disclosures.
Monitored local commercial and residential property market to adjust sales tactics, prices and overall business effectiveness.
Identified value-added solutions to complex problems and leveraged trends in customer industries to increase sales.
Educated clients looking to sell or buy on current market conditions, legal requirements, pricing and mortgages.
Negotiated contracts with buyers and sellers to maximize customer savings.
Provided relevant real estate investments for customers based on close professional relationships and accurately defining customer needs.
Developed and maintained list of available properties suited to different needs and budgets for both commercial and industrial use.
Liaised between buyers and sellers to provide positive experiences for both parties.
Business Development Manager
I Love Country Café Hawaii
Honolulu, HI
05.2014 - 03.2020
Design and coordinate TV, print and radio advertising campaigns.
Maintain and excel customer service program between restaurant and its customers.
Responsible for sales and marketing, producing company image and marketing materials, managing website content, and propelling new business development.
Assist in managing stores and operations.
Represented company and promoted products at conferences and trade association meetings.
Researched and identified opportunities for account growth, account penetration and market expansion.
Area Manager
Diamond Parking
Honolulu, HI
11.2013 - 04.2014
Oversaw operations for organization's largest parking contract, including budget planning, strategy development, community outreach, forecasting and payroll.
Attend weekly meetings with landlord, vendors and strategic partners to review and analyze previous week’s events and strategize for upcoming and future events.
Planned operations to meet established schedules, factoring in order demands and business forecasts.
Oversaw routine maintenance and safety programs and scheduled service to keep equipment functioning at peak levels.
Resolved conflicts promptly to promote positive environment for customers.
Conducted training sessions to educate employees on best practices and procedures to increase profitability.
Senior Real Estate Advisor
NAI ChaneyBrooks
Honolulu, HI
09.2005 - 11.2013
Reviewed property listings, interviewed potential clients, accompanied clients to properties and effectively communicated condition of sales.
Identified value-added solutions to complex problems and leveraged trends in customer industries to increase sales.
Reviewed and executed confidential documents, contracts and disclosures.
Followed-up escrow process, coordinated contingency removal of property inspection and maintained timely closing of escrow.
Collaborated with attorneys, loan officers and agencies to complete property sales and purchases and thoroughly explained all financial requirements and data to potential buyers and sellers.
Recognized locally in 2006, 2008, 2010 as one of three “Top Producers” and joined the ranks nationally in 2010 as one of NAI Global Elite.
Chapter President/District Director
SCORE Hawaii
Honolulu, HI
10.2010 - 09.2013
Responsible for Chapter’s operations, fundraising activities, yearly budget, 60 volunteers and three employees.
Strengthened community involvement by developing relationships with community business owners, government leaders, bank loan officers, the media and Small Business Administration.
Improved public knowledge and perception of organization through workshops and training sessions for business owners and volunteers.
Ensured customer service excellence which increased Chapter’s net performance score by 11% per year.
Created and managed committees to effectively handle different aspects of organization's business.
Aligned organizational objectives with company mission, increasing revenue, profit and business growth by collaboratively developing integrated strategies.
Sales & Marketing Manager
Frontier Construction
Honolulu, HI
07.2010 - 09.2013
Negotiated prices, terms of sales and service agreements and prepared contracts.
Contacted new and existing customers to discuss how their needs could be met through specific products and services.
Spearhead B2C sales and marketing responsibilities, producing company image and marketing materials, managing website content, and propelling new business development.
Followed up on leads from trade shows, cold calls and referrals.
Engaged with customers to effectively build rapport and lasting relationships.
Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
Sales & Leasing Agent
Colliers Monroe Friedlander
Honolulu, HI
09.1997 - 08.2005
Studied property listings, interviewed prospective clients, accompanied clients to properties and discussed condition of sales.
Developed new business through cold calls and referrals and manage existing clients. .
Managed scheduled meetings and reports to updating property objectives and revenues to both landlords and property managers
Negotiated and prepared contracts, leasing offers, sales proposals and other documents as necessary.
Responsible for the leasing over 1,000,000 square feet in 21 office/retail properties.
Increased occupancy for 6 very difficult office properties from 50% to 92% within 12 months.
Averaged 80 completed leases per year which represented one-fourth of company’s completed deals, recognized as the agent with the “Most Done Deals”.
General Manager
Malahini Group International
Honolulu, HI
01.1996 - 10.1999
Cultivated relationships between retailers ad vendors to generate significant growth across Hawaii, Guam, Saipan & the South Pacific for this $3 million plus distributor of consumer products.
Grew customer account base from 175 to 389 accounts in Hawaii, Guam, Saipan & South Pacific.
Revitalized and expanded a stagnant marketing and sales function, growing total sales by 151% and producing $300,000 in additional revenue within the first year.
Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
Developed marketing and promotional ideas to successfully attain company revenue objectives by way of recognizing opportunities through retailer and consumer feedback and demographic data.
Heightened product awareness levels and drove profit margins through negotiations with store owners, district managers, and buyers, stipulating the implementation of in-store cube-format merchandise displays, product assortments, pricing structures, sales allowances, rebates, and monthly promotions.
Reduced corporate risk by managing shrink processes and controlling inventory levels.
Education
No Degree - Business Administration And Management
Kapiolani Community College
Honolulu, HI
Skills
Negotiation
undefined
Certification
Licensed Real Estate Broker
Affiliations
CCIM (Certified Commercial Investment Member)
Hong Kong Business Association of Hawaii
SCORE Hawaii
Timeline
Business Development Manager
I Love Country Café Hawaii
05.2014 - 03.2020
Real Estate Consultant
General Realty Advisors
11.2013 - Current
Area Manager
Diamond Parking
11.2013 - 04.2014
Chapter President/District Director
SCORE Hawaii
10.2010 - 09.2013
Sales & Marketing Manager
Frontier Construction
07.2010 - 09.2013
Senior Real Estate Advisor
NAI ChaneyBrooks
09.2005 - 11.2013
Sales & Leasing Agent
Colliers Monroe Friedlander
09.1997 - 08.2005
General Manager
Malahini Group International
01.1996 - 10.1999
No Degree - Business Administration And Management
Executive Assistant/Director of Operations/Social Media Manager at Boston Realty Advisors/JD AdvisorsExecutive Assistant/Director of Operations/Social Media Manager at Boston Realty Advisors/JD Advisors
Undergraduate Research Assistant - Nanosystems Lab at University of Hawaii ManoaUndergraduate Research Assistant - Nanosystems Lab at University of Hawaii Manoa