Summary
Overview
Work History
Education
Skills
References
Awards
Websites
Timeline
Generic

Jimmie Carlock

Austin

Summary

Dynamic and results-driven professional with extensive experience in procurement, facilities management, and supplier performance optimization. Proven ability to develop and implement strategic initiatives that enhance operational efficiency, cost savings, and service quality. Adept at building strong vendor relationships, negotiating contracts, and ensuring regulatory compliance. Passionate about driving continuous improvement and delivering value-driven solutions that align with business objectives. Seeking to leverage my expertise in supplier performance management and strategic sourcing to contribute to a forward-thinking organization.

Overview

10
10
years of professional experience

Work History

Global Lead, Supplier Performance Management – Amazon Account

JLL
04.2025 - Current
  • Developed and implemented a comprehensive supplier performance management process aligned with organizational goals and industry best practices.
  • Defined clear guidelines, procedures, and tools for supplier performance evaluation and measurement.
  • Collaborate with cross-functional teams to ensure consistent adherence to the supplier performance management process across the organization.
  • Collaborate with internal stakeholders, including procurement, operations, and quality management, to align their requirements with supplier performance objectives.
  • Facilitate regular communication and collaboration with stakeholders to ensure a shared understanding of supplier performance management expectations and outcomes.
  • Provide guidance and support to stakeholders on using the supplier performance management process effectively.
  • Proactively identify and address potential supplier performance issues and develop strategies to mitigate risks.
  • Collaborate with cross-functional teams to evaluate existing supplier relationships and identify opportunities to optimize supplier performance and enhance overall supply chain efficiency.
  • Regularly review and evaluate the effectiveness of the supplier performance management process.
  • Identify areas for improvement and implement enhancements to optimize the process and drive operational excellence.
  • Stay updated on industry trends and emerging practices in supplier performance management to incorporate relevant improvements.
  • Develop and deliver training programs and materials to educate stakeholders on the supplier performance management process, metrics, and tools.
  • Provide ongoing support and guidance to stakeholders to ensure consistent and effective implementation of the process.

Sr. Procurement Manager | IFM & Strategic Initiatives – Bank of America Account

Cushman & Wakefield
01.2023 - 04.2025
  • Manage portfolio of 2200 sites across 20 states, with a footprint of approximately 15.2M Sq. Ft. Including IFM spend of $80M+ annually.
  • Manage aspects of the Procurement relationship with Client, Account Management Team, Vendors, C&W Corporate and other key stakeholders.
  • Implement programs and initiatives to ensure achievement of all goals, metrics & KPIs.
  • Analyze account-wide spend, vendors, operations, and processes to continually identify opportunities for value creation. Develop and implement a procurement strategy based on the identified opportunities.
  • Develop and facilitate eRFP’s, analyze responses, negotiate, and use other techniques as required to obtain the expected results.
  • Interprets contracts, negotiates with vendors, and ensures appropriate contractual records retention plans are in place on the account.
  • Advise management regarding contractual rights, obligations, and other contractual matters, such as effective use of resources and legal issues.
  • Manage the development, installation, and maintenance of tracking & reporting mechanisms that yield the appropriate outputs and conform to requested forms and frequencies.
  • Maintain organized records to ensure any implemented system of checks and balances are being continually met for service contracts and additional compliance items. This includes the use of a Contract Life Cycle Management and other tools to ensure compliance.
  • Develop and oversee supplier performance management initiatives, scorecards, tracking key performance indicators (KPIs) and compliance requirements.
  • Collaborate with cross-functional teams to ensure procurement strategies align with business goals and operational efficiency.

Real Estate Manager – Property Management

Vectra Management Group
11.2021 - 12.2022
  • Actively manage assets to maximize short-term return-on-equity and increase long-term economic value.
  • Overseen Construction Management. Tenant Fit-outs.
  • Report on performance, budget variances, tenant arrears, tenant retention efforts, significant changes in the market and property conditions in general.
  • Responsible for financial management of property to enhance property value.
  • Assist & Develop annual operating and capital budget.
  • Review and approvals of invoices, accruals, tenant charges, rent statements and lease abstracts.
  • Work internally with various teams on day to day financial decisions.
  • Interact with tenants to promote goodwill and to be fully aware of any problems.
  • Manage Staff and operations of the property.
  • Ensure that the highest priority is given to the safety of all occupants.
  • Oversee the tenant relations program and building events.
  • Work with acquisitions, development, and leasing on new strategies in the market.
  • Review construction plans for tenant design build outs and maintain contact throughout projects.

Corporate Operations Manager – Global Facilities Management

MasterControl
02.2020 - 10.2021
  • Oversee and manage day-to-day facilities operations and maintenance of MasterControl's global offices.
  • Partner with IT to implement a new video conferencing tool company wide.
  • Implemented strategy including safety and reintegration surrounding the Covid – 19 pandemic.
  • Manage third-party vendors, and ensuring facilities-related tickets are addressed quickly and efficiently.
  • Lead Corporate Operations teams to ensure MasterControl provides an awesome place to work.
  • Guide internal and external teams through design and construction projects, including furnishing and ongoing maintenance.
  • Health and safety compliance.
  • Procurement and contract management.
  • Space management.
  • Budget creation and adherence.
  • Work request SLA compliance.
  • Handle and track all aspects of corporate leases including renewal dates and opt-out dates.
  • Develop project proposals, schedules and budgets for executive review.
  • Provide density planning updates using Excel to ensure areas are efficient yet comfortable.
  • Produce excel-based metrics for executive review.
  • Maintain relationships and communicate regularly with building managers.
  • Drive design uniformity across all of MasterControl's offices.
  • Organize contact lists, floor plans and reserved parking throughout the Company.
  • Order and track all inventory, including access badges, furniture, office equipment, refreshments, etc.

Facilities Manager - Adobe Account

Cushman & Wakefield
06.2018 - 02.2020
  • Oversee a campus with Class A office space of 280,000 sq. ft. with 30,000 sq. ft. swing space, three level parking structure and an additional 162,000 sq. ft addition under construction. Site sits on thirty-eight acres of landscaping.
  • Create and manage a large annual budget for operating and capital expenses.
  • Manage large projects including tenant improvements and building refreshes.
  • Support move management and restack of 1000+ employees.
  • Link facility management to workplace culture and branding.
  • Manage relationships with key stakeholders and client as primary point of contact.
  • Coordinate and oversee repairs and maintenance of building engineers, technicians, reception, events, and shipping & receiving.
  • Oversee maintenance of vendors for landscaping, janitorial, snow removal, HVAC, pest control, and window cleaning.
  • Oversee a team of 20 individuals, including engineers, technicians, and all soft services.
  • Participate in short- and long-range planning and strategic decision making.
  • Execute on sustainability initiatives related to client’s goals.
  • Cultivate and reinforce excellent relationship with key stakeholders through weekly meetings, monthly, quarterly, and annual reports.

Senior Sourcing Analyst

JLL
11.2017 - 06.2018
  • Company Overview: SCMP Sourcing as a Service Platform
  • Develop and follow-through on sourcing strategies for local & regional initiatives for both Facility Management and Project goods and services that drive value to JLL and our clients.
  • Develop category management plan to provide visibility into current spends, supplier engagement, stakeholder plans, contract structures and market insights that lead to both short- and long-term category strategies.
  • Perform due diligence and assess of prospective suppliers, executing RFPs/RFIs, negotiating contracts and ensuring effective transition of executed contracts to operations leads.
  • Analyze pricing proposals, financial reports, and other data to determine the reasonability of price compared to scope and contractor capabilities to perform.
  • Administer and maintain supplier files, contracts, amendments, letters, and other documents. Validate contract questions and requests for account team.
  • Manage Certificates of Insurance (COI) for new and existing suppliers including validation of all applicable insurance requirements and expirations.
  • SCMP Sourcing as a Service Platform

Asst. Facilities Manager, Southeast Region, Utah Region-Convergys Account

JLL
10.2015 - 11.2017
  • Led employee resource group that encourages positive culture, diversity, and inclusion; foster and create change through education.
  • Provide data required for monthly/quarterly/annual reporting for clients.
  • Provide direct or matrix management support to administrative professionals and third-party labor.
  • Coordinate and schedule preventative maintenance activities.
  • Conduct routine facility inspections and review areas for service; resolve issues related to work order completion.
  • Manage building service requests with service providers; confirm proper insurance is in place, provide access, and monitor the repairs.
  • Provide appropriate approval for corporate AP invoices within threshold; coordinate with vendors to correct discrepancies and ensure timely payment.
  • Assist with researching, analyzing, and reporting budget variances.
  • Assist in the oversight, development, and management of operating expense budgets for all remote facilities in market.
  • Coordinate compliance documents for office vendors, contracts, access rights and equipment inventories.
  • Manage employee onboarding requirements related to cube assignment, access cards, phone extensions, emergency procedure documents, and information packets.

Education

Master of Business Administration -

Western Governors University
Salt Lake City, UT
09.2020

Bachelor of Science - Business Management

Western Governors University
Salt Lake City, UT
11.2019

Associate of Science - General Science

Western Wyoming Community College
Rock Springs, WY
06.2008

Skills

  • Natural leadership
  • Confidence in abilities
  • Eagerness to learn
  • Coaching and mentoring
  • Leadership
  • Responsiveness
  • Organizational skills
  • Time management
  • Project management
  • Communication skills
  • Attention to detail
  • Problem solving
  • Judgment excellence
  • Relationship building
  • Supplier performance management
  • Contract compliance expertise
  • Vendor risk management
  • Continuous improvement strategies
  • Performance metrics analysis
  • KPI development and implementation
  • Strategic supplier engagement

References

Excellent professional and personal references are available upon request.

Awards

  • Utah Real Estate License, 2022, Utah Department of Real Estate
  • Leadership Award, 2019, Cushman & Wakefield
  • SPOTlight Prism Award, 2016, JLL
  • Director of the Year, 2013, Rise Services, Inc.
  • Volunteer of the Year, 2011, United Way of Northern Utah

Timeline

Global Lead, Supplier Performance Management – Amazon Account

JLL
04.2025 - Current

Sr. Procurement Manager | IFM & Strategic Initiatives – Bank of America Account

Cushman & Wakefield
01.2023 - 04.2025

Real Estate Manager – Property Management

Vectra Management Group
11.2021 - 12.2022

Corporate Operations Manager – Global Facilities Management

MasterControl
02.2020 - 10.2021

Facilities Manager - Adobe Account

Cushman & Wakefield
06.2018 - 02.2020

Senior Sourcing Analyst

JLL
11.2017 - 06.2018

Asst. Facilities Manager, Southeast Region, Utah Region-Convergys Account

JLL
10.2015 - 11.2017

Master of Business Administration -

Western Governors University

Bachelor of Science - Business Management

Western Governors University

Associate of Science - General Science

Western Wyoming Community College

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