Detail-oriented and customer-focused professional with experience as a deli clerk and assistant manager. Skilled in providing exceptional service, managing inventory, and ensuring store operations run smoothly. Seeking a challenging role where I can utilize my expertise in customer service and leadership to contribute to the success of a dynamic team.
Overview
14
14
years of professional experience
Work History
Driver / operator
Uber technologies
Fort Lauderdale, United States
02.2015 - Current
Safely operated commercial vehicles such as trucks and buses, ensuring on-time arrival of passengers and cargo to designated locations
Executed daily inspections and maintenance on vehicles, troubleshooting and resolving mechanical issues to prevent delays in transportation services
Collaborated with dispatchers to plan optimal routes, navigating through high-traffic areas and adverse weather conditions to deliver goods efficiently
Demonstrated excellent customer service skills while interacting with passengers and clients, ensuring a positive and professional experience throughout transportation services.
Deli Clerk Assistant Manger
Publix Super Market
Lauderhill, United States
09.2014 - Current
Oversaw daily operations of deli department, including inventory management, scheduling, and customer service
Trained and supervised team members on food safety protocols and proper deli procedures
Implemented new merchandising strategies to increase sales and improve overall department profitability
Collaborated with store management to develop and execute promotional campaigns and special events to drive customer engagement.
At&t Tech Specialist
Teleperfomance Usa
Fort Lauderdale, FL
02.2010 - 08.2014
Participated in ongoing training and compliance activities.
Coordinated with other departments to ensure efficient workflow processes.
Oversaw simultaneous functions with high efficiency and accuracy.
Created detailed reports on client progress for review by supervisors.
Collaborated with cross-functional teams on the design of new features or services.
Provided company users with tech support for IT problems and account maintenance.
Troubleshot and resolved non-technical issues using support documentation and training.
Handled over 40 technical support phone calls daily.