Jimmie Godley
White Lake,NC
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
59
59
years of professional experience
Work History
Maintenace Mechanic
New Hanover Medical Group/NHRMC/Novant Health
Wilmington, NC
10.1998 - 01.2023
- With New Hanover Medical Group, I was in charge of keeping all 5 medical facilities up and running in the maintenance field. Also in charge of preparing landscaping contracts, AC contracts, cleaning contracts, postage contracts and generator contracts.
- When NHMG went under the hospital, I kept the same duties but title was changed to maintenance mechanic.
- When the hospital was bought out by Novant Health, I still kept the same duties.
Maintenance Technician
Wilmington Health Associates
Wilmington, NC
11.1993 - 09.1998
- Preformed maintenance duties at 6 medical facilities.
- Ran outgoing mail from all other facilities.
- Did courier runs between all the offices.
- Preformed supervisors duties when supervisor was absent.
Supervisor of Factory Operations
Gang-Nail System/ Mitec/ Louisiana Paciffic
Wilmington, NC
07.1988 - 10.1993
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Monitored employee productivity to provide constructive feedback and coaching.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Complied with company policies, objectives and communication goals.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Coordinated employee schedules according to shift changes and availability.
- Reviewed completed work to verify consistency, quality and conformance.
- Provided ongoing training to address staff needs.
- Established and enforced clear goals to keep employees working collaboratively.
- Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
- Collaborated with other departments to coordinate workflow processes between teams.
- Evaluated employee performance through periodic reviews and documented results accordingly.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Responded to employee concerns or complaints by coordinating with human resources team to solve issues.
- Planned and managed resources to consistently meet production, quality and cost goals.
- Identified and corrected performance and personnel issues to reduce impact to business operations.
- Tracked progress on projects and provided timely feedback to staff members.
- Evaluated processes and employee strengths to realign workflows with changing business demands.
- Participated in conferences related to industry trends or organizational developments.
- Maintained positive working relationship with fellow staff and management.
- Evaluated needs of departments and delegated tasks to optimize overall production.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Assessed company operations for compliance with safety standards.
Correctional Officer
NC Department of Corrections
Burgaw, NC
10.1983 - 06.1988
- Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
- Inspected cells and conducted random searches of common areas.
- Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
- Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
- Responded to emergency situations such as riots or disturbances with appropriate force measures.
- Maintained order in the prison by monitoring inmate behavior and intervening when necessary.
- Conducted searches of inmates, cells, and prison grounds to detect contraband or illegal activities.
- Conducted regular cell inspections looking for evidence of drug use or other prohibited items that could pose a threat to security.
- Detected potential threats and quickly defused conflicts.
- Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
- Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
- Maintained clear and open communications with facility areas to support safe operations.
- Assisted in training new Correctional Officers in proper safety protocols and techniques for dealing with difficult situations.
- Applied non-violent response tools and physical restraint during problematic situations.
- Performed security checks on visitors entering the facility as well as on packages being delivered to inmates.
- Transported prisoners between facilities or court hearings using secure vehicles equipped with restraints.
- Enforced resident behavior management protocols and drafted incident reports for infractions.
- Transported inmates to and from medical and dental appointments, funerals, work details and court hearings.
- Administered first aid when required due to injury or illness sustained by an inmate while under supervision.
- Oversaw public areas and grounds to verify cleanliness and inmate safety.
- Supervised offender work assignments and evaluated performance for compliance with standard regulations.
- Instructed inmates on work detail and oversaw work-site transportation.
- Performed head counts, checking cells for missing inmates.
- Supervised inmates during day-to-day activities.
- Inspected locks, window bars, doors, and security systems to support escape prevention.
- Searched prisoners and vehicles and conducted shakedowns of cells for valuables and contraband.
- Monitored conduct of prisoners in housing unit or during work or recreational activities to prevent escape or violence.
- Provided supervisors oral and written reports of work performed by inmates, inmate disturbances and rule violations.
- Took prisoners into custody and escorted to locations within and outside facility.
- Conducted fire, safety and sanitation inspections.
- Transported inmates to court, doctor appointments and work sites.
- Instructed inmates in work assignments and explained tasks.
- Used appropriate means to discipline prisoners.
- Reported on quality of inmate work and violations committed by prisoners.
Factory Repetitive
Conwood Corp
Raleigh, NC
08.1977 - 07.1983
- Led demonstrations of new products and features at [Type] locations.
- Attended [Type] trade shows for product development training.
- Analyzed customer feedback data to develop improvement plans for product design.
- Created and maintained customer relationships while promoting products and services.
- Greeted customers, answered inquiries and provided product information.
- Developed promotional materials to increase brand visibility and recognition.
- Responded promptly to customer service issues and escalated unresolved queries as needed.
- Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
- Communicated effectively with clientele to maintain customer satisfaction and loyalty.
- Learned customer needs and desires to suggest specific product options.
- Increased repeat business using great customer service, problem-solving and conflict resolution skills.
- Developed relationships with customers and presented promotions that increased shelf space, sales and profit.
- Assisted customers during selection process and helped choose perfect products to meet individual needs.
- Made recommendations to customers to promote brand effectiveness and product benefits.
- Implemented professional sales presentations to creatively communicate product quality and market comparisons.
- Met with store managers to discuss product needs, accomplish sales goals and facilitate sales growth.
- Cultivated professional client relationships by asking appropriate questions, identifying needs and providing insightful information regarding products.
- Cross-sold additional products and services to purchasing customers.
- Planned and followed through with inventory management for each store.
Store Mgr. Market/Meat Mgr. Produce Mgr.
Winn Dixie Grocery Store
Raleigh, NC
01.1964 - 06.1977
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Resolved customer complaints in a timely manner.
- Created weekly work schedules for store personnel.
- Trained and mentored associates to teach daily tasks and procedures.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Monitored employee performance and identified performance gaps for corrective action.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Updated and maintained store signage and displays.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Ensured compliance with safety regulations and company policies.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
- Monitored inventory levels and placed orders to restock shelves.
- Established customer service standards and monitored staff compliance.
- Maintained accurate records of employee performance reviews.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
- Evaluated store performance and incorporated feedback to implement improvement plans.
- Established store tactics and strategies to achieve operational performance and sales goals.
- Performed regular price checks to ensure competitive pricing.
- Developed strategies to maximize sales and profitability.
- Oversaw storewide merchandising benchmarks to maintain operational excellence.
- Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
- Reviewed customer feedback to make operational improvements and promote satisfaction.
- Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
- Preserved product quality by maintaining stockrooms and disposing of damaged items.
- Assessed operational efficiency of the store's departments.
- Identified opportunities for cost savings through waste reduction initiatives.
- Prepared staff work schedules and assigned team members to specific duties.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
Education
GED -
New Hanover High
Wilmington, NC01-1968
Skills
- Equipment maintenance and repair
- Work Order Management
- Able to lift 75 lbs
- Troubleshooting specialist
- Forklift operator
- Production Management
- Health and safety compliance
- Scheduling Coordination
- Cost-reduction strategies
- Technical knowledge
- Employee Training
- Policy Development
- Workforce scheduling
Affiliations
- I have shown that I am capable of performing all different types of employment duties.
References
References available upon request.
Timeline
Maintenace Mechanic
New Hanover Medical Group/NHRMC/Novant Health
10.1998 - 01.2023
Maintenance Technician
Wilmington Health Associates
11.1993 - 09.1998
Supervisor of Factory Operations
Gang-Nail System/ Mitec/ Louisiana Paciffic
07.1988 - 10.1993
Correctional Officer
NC Department of Corrections
10.1983 - 06.1988
Factory Repetitive
Conwood Corp
08.1977 - 07.1983
GED -
New Hanover High
Store Mgr. Market/Meat Mgr. Produce Mgr.
Winn Dixie Grocery Store
01.1964 - 06.1977
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