Jimmie Leal
San Antonio,Texas
Summary
Accomplished Dispatcher and Driver with a proven track record at EquipmentShare, adept in stress tolerance and effective communications. Excelled in coordinating timely deliveries and maintaining seamless workflow, leveraging skills in dispatch software and customer relationship management. Demonstrated exceptional decision-making and teamwork, significantly enhancing operational efficiency and customer satisfaction. Driven Dispatcher with excellent leadership and problem-solving abilities. Highly organized and proactive with solid understanding of scheduling actions, adjusting routes and prioritizing issues. Dedicated to efficiency and reliability in personal work and collaborative projects. Well-qualified [Job Title] with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
9
9
years of professional experience
Work History
Dispatcher
EquipmentShare
08.2019 - Current
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of [Number] fleet vehicles.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
Driver
Wil Call Services
03.2015 - 08.2019
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
- Kept detailed mileage and fuel reports to track overall fuel costs.
Education
GED -
05.2003
Skills
- Data Entry
- Dispatch software
- Stress Tolerance
- Dispatching procedures
- Customer Relationship Management
- Schedule Coordination
- Routing orders
- Customer Service
- Decision-Making
- Critical Thinking
- Active Listening
- Multitasking Abilities
- Effective Communications
- Teamwork and Collaboration
- Time Management
- Problem-Solving
Timeline
Dispatcher - EquipmentShare
08.2019 - Current
Driver - Wil Call Services
03.2015 - 08.2019
Oliver Windell Holmes High School - GED,