Jimmie Scott Jr.
Leander,USA
Summary
Seasoned Human Resources Professional with broad experience in all areas of HR, including policy development, performance management and employee training. Skilled at fostering positive relationships and improving employee morale. Strategic planner focused on aligning people strategy with organizational objectives to drive business success. Have made significant impacts by streamlining processes for improved operational efficiency in previous roles.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Human Resources Generalist
Charter Communications, Spectrum
Austin, TX
08.2022 - Current
- Provide guidance to managers and employees on talent management, FMLA, and benefits
- Meet with staff to resolve difficult situations related to performance and conflict management
- Implement and supervise orientation procedures for new hires
- Coach managers through employee engagement, documentation, discipline and performance improvement plans
- Develop and enforce company policy and procedures relating to human resources activity
- Understand, interpret and mediate human resources inquiries to support administration of human resources policies, procedures and programs
- Conduct confidential investigations of discrimination, harassment and workplace violence
- Process unemployment claims and acted as company representative at unemployment hearings
- Improve operational processes resulting in productivity increase in HR department
- Deliver strategic workforce planning, benefits administration, labor relations, succession planning and reporting systems
- Update key human resource metrics on Attrition and Shrink using reporting tools on HRMS database
- Coach and educate management throughout organization on appropriate guidelines for maintaining legally compliant workplace
- Provide job placement accommodation recommendations for employees on physician-mandated medical restriction
- Provide advice to leadership on implementation of HR policies and procedures and business rollouts
- Monitor employee attendance and performance, addressing issues in accordance with company policies and procedures
- Develop and implement onboarding and orientation programs for new employees
- Collaborate with managers to identify and address employee relations issues
- Administer employee benefits programs and assisted with open enrollment
- Create and deliver HR training sessions to staff, managers and executives
- Develop and monitor employee recognition programs
Human Resources Business Partner
Walmart
Brooksville, FL
07.2019 - 07.2022
- Managed over 500 employees.
- Prepared new hire letters, employee contracts, and corporate policies.
- Handled the onboarding process for newly hired employees, which included the distribution of all paperwork.
- Oversaw hiring, staffing, and labor law compliance.
- Updated the HR database with new employee information, changes in benefits, and other details.
- Managed benefits enrollment by answering questions and aiding employees with login details.
- Oversaw exit interviews and the off-boarding process for resigned and terminated employees.
- Addressed employee conflicts with appropriate urgency, following all corporate procedures.
- Developed succession plans and promotion paths for staff.
- Collaborated with legal and compliance teams to review paperwork, obtain feedback, and procure available information for new training processes.
- Maintained optimal staffing levels by tracking vacancies, and initiating recruitment and interview processes to identify qualified candidates.
Professional Recruiter
Tech USA
Tampa, FL
03.2019 - 07.2019
- Created applicant portfolio by making over 100 source calls per day
- Maintained thorough understanding and knowledge of hiring practices, recruitment strategies and staffing industry trends
- Operated and maintained applicant tracking and candidate management systems
- Verified applicant references and employment details
- Followed up with notable applicants sourced via industry-specific pipelines, events and job fairs
- Reviewed resumes and applications to screen candidates to fill job positions
- Negotiated unique compensation packages to attract and close candidates
- Developed recruiting strategies to identify qualified candidates and build network
- Compiled and produced qualified candidates' information for hiring manager review and liaised between parties to coordinate formal, management interviews
- Maintained filing system of current, prospective and future positions
Store Manager
Journeys Shoe Store
Tampa, FL
08.2018 - 03.2019
- Managed inventory control, cash control and store opening and closing procedures
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback
- Completed point of sale opening and closing procedures
- Managed 20 associates across 2 store fronts
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements
- Rotated merchandise and displays to feature new products and promotions
- Supervised guests at front counter, answering questions regarding products
- Coached sales associates on product knowledge by using wide variety of training tools
- Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success
- Uphold and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness
- Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platforms for all to voice concerns
- Rotated stock to achieve optimum appeal and minimize shrinkage
Sales Marketing Manager
Smart Circle Group
Tampa, FL
02.2018 - 07.2018
- Analyzed sales and marketing data for improved strategies
- Cultivated and maintained strategic alliances with key partners and vendors
- Leveraged direct marketing, industry partnerships and social media platforms to maximize marketing strategy success
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals
- Helped sales and marketing team members continuously improve product knowledge, skill set and career-building potential by motivating strong revenue numbers and continued promotional success
- Developed positive, performance-based internal sales and marketing culture to include mentoring staff
- Increased sales average for each campaign, between $900 - $1200 per day
Youth Development Specialist
YMCA of the Suncoast
Brooksville, FL
10.2017 - 02.2018
- Oversaw maximum of 20 children across multiple facilities and age groups
- Created and facilitated recreation and education activities for youths to engage in groups in safe environment
- Applied crisis intervention methods to de-escalate potentially dangerous scenarios
- Delivered youth transitional assistance in areas of education, life skills and career development
- Developed individual and group programs to encourage prosocial behaviors
- Maintained documentation and records of training activities and group events for review by Program Director
- Nurtured children by facilitating purposeful programming that supports academic growth and enrichment opportunities
- Cultivated relationships by establishing a positive rapport with children, parents, volunteers, staff and school personnel
- Created a sense of belonging for the children by encouraging them to connect with others
Assistant Store Manager
Kohls Corporation
Spring Hill, FL
06.2016 - 08.2017
- Managed over 100 employees’ total store
- Maintained positive customer relationships by responding quickly to customer service inquiries
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement
- Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures
- Rotated merchandise and displays to feature new products and promotions
- Provided weekly work schedules to employees to accommodate business demands and vacation requests
- Processed payments for credit and debit cards and returned proper change for cash transactions
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals
- Attained expert level of product knowledge, becoming go-to person for major sales and vendor negotiations
- Met or surpassed business targets regularly through employee engagement and forward-thinking planning
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs
Education
BBA - Business Administration and Management
Mississippi State University
Starkville, MS05.2016
Skills
- Promotion Coordination
- Equal Employment Opportunity (EEO)
- Report Preparation
- Decision Making
- Employee Orientation
- Industry-Specific HR Regulations
- Termination Documentation
- Leave of Absence Transitions
- Employee Relations
- Recruitment Management
- New Hire Onboarding
- Talent management
- Conflict resolution
- HR metrics
- Coaching managers
- Employee engagement
- Workforce planning
Certification
- HR Analytics Certification, Cornell University, 12/2024
- AHA First Aid CPR AED, 12/2024
- Certified Life Coach, 06/2020
Languages
English
Professional
Spanish
Limited
Japanese
Elementary
Timeline
Human Resources Generalist
Charter Communications, Spectrum
08.2022 - Current
Human Resources Business Partner
Walmart
07.2019 - 07.2022
Professional Recruiter
Tech USA
03.2019 - 07.2019
Store Manager
Journeys Shoe Store
08.2018 - 03.2019
Sales Marketing Manager
Smart Circle Group
02.2018 - 07.2018
Youth Development Specialist
YMCA of the Suncoast
10.2017 - 02.2018
Assistant Store Manager
Kohls Corporation
06.2016 - 08.2017
BBA - Business Administration and Management
Mississippi State University
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