Jimmie Shelley
Cincinnati
Summary
Dynamic professional with a proven track record, adept at elevating customer experiences through exceptional service and high-quality cocktail crafting. Expert in multitasking and fostering community, demonstrated by efficiently managing high-volume events and building strong customer rapport. Skilled in inventory management and cash handling, embodying a service-oriented mindset and team player attitude.
Overview
8
8
years of professional experience
Work History
Bartender and Bar Manager
Shoreline Social
03.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Keeping it fun and exciting with live music and during the volleyball matches, growing camaraderie among the players
Bartender
The Well
10.2022 - 03.2024
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
Bartender and Event Coordinator
Tin Roof Bars
10.2016 - 09.2022
- Streamlined drink preparation processes for faster service during peak hours.
- Balanced multiple tasks simultaneously without compromising quality or customer satisfaction in a fast-paced setting.
- Handled difficult situations calmly and professionally, resolving customer complaints while maintaining a positive atmosphere.
- Developed strong rapport with regular customers, fostering a sense of loyalty and community within the establishment.
Education
High School Diploma -
Garrard County High School
Lancaster, KY05.2006
Education
Lee University
Cleveland, TNSkills
- Strong multitasking
- Highly reliable
- Team player attitude
- Customer service expertise
Timeline
Bartender and Bar Manager
Shoreline Social
03.2024 - Current
Bartender
The Well
10.2022 - 03.2024
Bartender and Event Coordinator
Tin Roof Bars
10.2016 - 09.2022
High School Diploma -
Garrard County High School
Education
Lee University