Jimmie Stevens
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
6
6
years of professional experience
Work History
Relationship Banker
Arvest Bank
04.2024 - Current
- Lead onboarding and training of new associates, ensuring consistent performance standards and building a collaborative team culture.
- Serve as a trusted financial advisor for personal and business clients, managing accounts and providing tailored solutions.
- Drive loan and credit card application processes, maximizing approval success through client advocacy and follow-through.
- Recognized for dependability and proactive leadership in both customer service and team support.
Host
Samantha's Tap Room & Wood Grill
01.2024 - 04.2024
- Coordinated front-of-house operations to optimize guest experience and team efficiency.
- Implemented process improvements and documentation systems that enhanced alignment and communication across staff.
- Developed effective communication methods that streamlined service delivery and strengthened team collaboration.
Manager & Partner
The Store for You, LLC
09.2023 - 04.2024
- Co-managed operations of a start-up retail business specializing in collectibles and antiques, overseeing sales strategy both in-store and online.
- Directed research-based initiatives that improved operational efficiency by 15%.
- Guided organizational decision-making, implementing change management strategies that strengthened overall business performance.
- Oversaw business planning, resource allocation, and process improvement to drive growth objectives.
Team Member
Cold Stone Creamery
05.2019 - 08.2019
- Streamlined workflow processes, increasing productivity by 20% within three months.
- Directed customer interactions to balance client satisfaction with company objectives.
- Collaborated with management to develop sales strategies and customer engagement methods.
- Maintained workplace standards by ensuring stations were clean, organized, and service-ready.
Education
Bachelor of Business Administration (BBA) - Business Administration & Management
California State University, Northridge
Northridge, CA06.2023
Skills
- Relationship building and management
- Efficient management of record keeping requirements
- Customer-focused service
- Policy development and implementation
- Project management
- Employee motivation
Timeline
Relationship Banker
Arvest Bank
04.2024 - Current
Host
Samantha's Tap Room & Wood Grill
01.2024 - 04.2024
Manager & Partner
The Store for You, LLC
09.2023 - 04.2024
Team Member
Cold Stone Creamery
05.2019 - 08.2019
Bachelor of Business Administration (BBA) - Business Administration & Management
California State University, Northridge
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