Jimmie Austin Townsend
Stewart,Tennessee
Summary
Results-oriented logistics and customer service professional with extensive experience at FedEx Express. Demonstrated success in enhancing customer satisfaction and driving sales growth at Little Caesars through effective multitasking and problem-solving skills. Proficient in Microsoft Excel and Word, showcasing a strong attention to detail and a proactive attitude. Aspiring to leverage expertise in optimizing operations and delivering exceptional service.
Overview
18
18
years of professional experience
Work History
Hauler
Recyclops
Clarksville, TN
01.2023 - Current
- Executed scheduled routes efficiently within urban areas.
- Inspected product load for accuracy to foster timely and complete delivery.
Independent Contractor
Instacart
01.2020 - Current
- Collaborated with customers and service teams to address order discrepancies.
- Processed delivery orders and ensured prompt delivery.
Communication Specialist
General Dynamics
Clarksville, TN
01.2024 - 07.2024
- Completed a 6-month contractual role.
- Collaborated with teams on military base to identify and replace phones with VoIP systems.
- Utilized Microsoft software such as Excel to enhance military infrastructure.
- Completed six-month contract efficiently.
Delivery and Pick-up Courier
FedEx Express
01.2018 - 11.2020
- Ensured punctual deliveries while maintaining compliance with safety guidelines.
- Assisted with warehouse operations following main shift during peak production.
- Checked and secured package loads before deliveries.
- Assisted with loading and unloading of cargo as needed.
- Used cell phones or tablets to upload time, delivery and shipment information into company website or database.
Line-haul Truck Driver
Old Dominion
01.2014 - 01.2018
- Successfully operated various tractor-trailer combinations between company terminals and customer facilities or work sites within the geographic service area
- Operated safely within DOT regulations that govern safe driving, hours of service, inspection, maintenance, and transportation of hazardous materials and transport self and/or freight
- Endorsements include hazmat, doubles and tanker
Material Handler
Ralph Lauren
01.2011 - 01.2014
- Operated Rabbit forklifts and utilized handheld RF scanners to ensure efficient workflows.
- Collaborated with transportation personnel during live and pre-load operations.
- Worked as part of a team or solo if required
Assistant Manager
Little Caesars
01.2007 - 01.2013
- Earned promotion from sign holder to assistant manager by demonstrating commitment.
- Enhanced suggestive selling techniques, achieving lower food costs.
- Increased revenue through effective sales strategies.
Education
HS Graduate -
R.B. Glenn
01.2009
Skills
- Excellent Customer Service
- Multi-tasking
- Self Motivated
- Detail Oriented
- Positive Attitude
- Proficient in Microsoft Excel/Word
- Attention to detail
- Task delegation
Keyassets
- Excellent Customer Service
- Multi-tasking
- Self Motivated
- Detail Oriented
- Positive Attitude
- Proficient in Microsoft Excel/Word
Timeline
Communication Specialist
General Dynamics
01.2024 - 07.2024
Hauler
Recyclops
01.2023 - Current
Independent Contractor
Instacart
01.2020 - Current
Delivery and Pick-up Courier
FedEx Express
01.2018 - 11.2020
Line-haul Truck Driver
Old Dominion
01.2014 - 01.2018
Material Handler
Ralph Lauren
01.2011 - 01.2014
Assistant Manager
Little Caesars
01.2007 - 01.2013
HS Graduate -
R.B. Glenn
Similar Profiles
JC HASLAMJC HASLAM
Recyclops Driver at RecyclopsRecyclops Driver at Recyclops
Corey RavenelCorey Ravenel
Movement Specialist at US ArmyMovement Specialist at US Army
Michael JohnsMichael Johns
E-Commerce Lead at KrogerE-Commerce Lead at Kroger
Jessie CashJessie Cash
Dental Specialist at ArmyDental Specialist at Army
Daniel DillonDaniel Dillon
Hauler at Noah's Ark Hauling & Scrap ServiceHauler at Noah's Ark Hauling & Scrap Service