
Energetically driven Plumbing Service Technician with a proven track record at Family Plumbing Heating And Air, showcasing exceptional problem-solving and strong communication skills. Specialized in pipe installation and customer service excellence, consistently achieving customer satisfaction. Committed to continuous learning and plumbing code compliance, ensuring high-quality workmanship in every project.
As a service tech I:
1) Received calls from dispatch
2) Drove to the customers home
3) Greeted customer, then continued to perform a thorough investigation of issues raised by client
4) Relayed information regarding the issues, fixes and pricing back to the customer
5) Secure confirmation to perform the job and obtain contractual signatures
6) Perform all work specified
7) Collect payment from customer