Summary
Overview
Work History
Education
Skills
Timeline
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Jimmie Williams

Newport News,VA - Virginia

Summary

Service-oriented driver with 7 years of experience delivering to customers. Intelligent, fast learner quickly memorizes delivery areas, finds destinations and explains latest product information. Excellent time management skills to deliver product on time.

Overview

11
11
years of professional experience

Work History

Route Sales Representative

Wise Foods
08.2016 - Current
  • Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
  • Maintained positive relationships with customers using good communication and follow-through abilities.
  • Collaborated with customers to identify needs and provided catered solutions
  • Boosted revenues by upselling and cross-selling products to new and established customers.
  • Maximized sales through effective territory management and strategic route planning.
  • Developed and implemented promotional strategies to boost sales.
  • Expanded client base by consistently seeking out new opportunities for sales growth.
  • Maintained accurate inventory records, ensuring sufficient product availability for customers.
  • Established strong relationships with clients, resulting in increased repeat business and referrals.
  • Enhanced brand visibility within assigned territory through creative merchandising displays at retail locations.
  • Maintained positive relationships with customers to promote continued business opportunities.
  • Developed strong customer base through efficient and reliable service.
  • Implemented effective time management techniques to maximize daily productivity and efficiency on routes.
  • Provided excellent customer service, leading to high levels of customer retention and loyalty.

Cook Shift Leader

Annas Pizza
11.2013 - 08.2016
  • Maintained a clean and organized workspace, adhering to health department standards for safety and sanitation.
  • Demonstrated exceptional multitasking abilities by overseeing multiple cooking stations simultaneously while maintaining quality control standards.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Successfully managed inventory and reduced waste by carefully monitoring food usage and rotating stock.
  • Trained and mentored new cooks, resulting in increased productivity and improved teamwork within the kitchen staff.
  • Handled high-pressure situations calmly and professionally, maintaining focus on completing tasks efficiently without compromising quality.
  • Supported overall restaurant success through cross-training in various positions when necessary to provide adequate coverage during busy times.
  • Initiated training for new team members on culinary techniques to improve productivity and increase kitchen workflows.
  • Collaborated with front-of-house staff to ensure seamless communication between kitchen and dining room teams for optimal guest satisfaction.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
  • Managed opening and closing shift kitchen tasks.
  • Maintained food safety and sanitation standards.
  • Measured and mixed ingredients according to precise recipes for best results.
  • Followed strict standards for food handling and safety, minimizing risks to customers.
  • Monitored food quality and presentation to maintain high standards.
  • Trained and supervised cooking staff to expertly meet daily needs.

Assistant Manager

Cookout
02.2013 - 09.2013
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Scheduled staff shifts to ensure proper coverage during peak hours without exceeding labor budgets.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
  • Conducted employee performance evaluations, providing constructive feedback for growth and development.
  • Reviewed sales and gross profit report to assess company efficiency.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Established team priorities, maintained schedules and monitored performance.

Education

High School Diploma -

Pine Forest High School
Fayetteville, NC
06.2004

Skills

  • Stock Rotation
  • Customer Retention
  • Sales Goals
  • Leads Prospecting
  • Route Planning
  • Route Management
  • Product displays
  • Sales Forecasting
  • Account Retention
  • Client Relations
  • Product Distribution
  • Product presentation
  • Customer Service
  • Product Promotions
  • Merchandising Strategies
  • Time Management
  • Verbal and written communication
  • Complex Problem-Solving
  • Staff Training and Development
  • Strategic Planning
  • Sales Techniques
  • Product Management
  • Computer Skills
  • Training and Development
  • Goal Setting
  • Professional and Courteous
  • Idea Development and Brainstorming

Timeline

Route Sales Representative

Wise Foods
08.2016 - Current

Cook Shift Leader

Annas Pizza
11.2013 - 08.2016

Assistant Manager

Cookout
02.2013 - 09.2013

High School Diploma -

Pine Forest High School

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Jimmie Williams