JIMMIE DOUGLAS BROWN, JR
Colorado Springs,CO
Summary
Dynamic leader with proven ability to enhance organizational performance through effective team building and customer service strategies. Demonstrated success in quickly adapting to new roles and implementing impactful changes that drive company growth. Expertise in training, monitoring, and morale enhancement to boost employee engagement and productivity. Results-oriented Construction Supervisor skilled in delivering projects on time and within budget while maintaining a strong focus on safety and customer satisfaction.
Overview
17
17
years of professional experience
5
5
Certifications
Work History
Construction Supervisor
ET Technology
Parker, CO
03.2025 - Current
- Monitored construction progress and communicated project updates to stakeholders.
- Supervised on-site personnel, providing guidance and evaluating work performance.
- Tracked material usage and contractor hours to maintain budget alignment.
- Managed multiple projects concurrently while ensuring high productivity among workers.
- Scheduled timely material deliveries to guarantee project completion within budget.
- Assigned tasks to subcontractors and monitored performance to uphold quality standards.
Service Manager
D&H United Fueling Solutions
Denver, CO
03.2014 - 03.2025
- Conducted team meetings to assess customer feedback and operational goals.
- Resolved customer complaints promptly, improving satisfaction levels.
- Monitored service performance metrics to identify areas for enhancement.
- Developed strong relationships with customers, vendors, and suppliers.
- Managed service staff to ensure compliance with company policies.
- Trained new employees on customer relationship management software systems.
- Created standard operating procedures for all service functions.
- Oversaw inventory levels of parts required for servicing.
Maintenance Technician
Harrah's Casino
Kansas City, MO
11.2011 - 12.2013
- Executed electrical repairs on motors, lighting systems, and related components.
- Installed new machinery and equipment to enhance operational capabilities.
- Repaired or replaced faulty wiring, switches, and relays efficiently.
- Maintained comprehensive records of all maintenance activities conducted.
- Installed pumps, compressors, boilers, and additional mechanical systems.
- Provided technical support for machine troubleshooting to production staff.
- Responded promptly to emergency breakdowns during shift hours.
- Performed regular maintenance checks on HVAC system to ensure optimal operation.
Maintenance Supervisor
La Quinta
Kansas City, MO
10.2008 - 11.2011
- Coordinated preventative maintenance activities to enhance equipment reliability.
- Reviewed work orders, allocated resources, and established job completion priorities.
- Provided technical support to operations staff for troubleshooting complex equipment issues.
- Conducted regular equipment inspections to identify potential problems proactively.
- Ordered replacement parts to maintain efficient machine operation.
- Trained new hires on operation and maintenance techniques for various machinery.
- Monitored inventory levels and ordered supplies to ensure repair demands were met.
- Ensured compliance with health codes, safety regulations, and industry standards.
Education
High School Diploma -
Nevada High School
Nevada, MO04-2002
Some College (No Degree) - Surgical Technician
Colorado Technical University
Kansas City, Mo.Skills
- Relationship management
- Schedule coordination
- Customer service excellence
- Work planning
- Software proficiency
- Strategic planning
- Problem solving
- Team leadership
- Supply chain management
- Multitasking and organization
- Workplace safety
Certification
Gilbarco, Veeder Root, Red Jacket, Franklin EVO, Passport POS, Verifone POS, OMNITEC, Fuel Master, OPW
Timeline
Construction Supervisor
ET Technology
03.2025 - Current
Service Manager
D&H United Fueling Solutions
03.2014 - 03.2025
Maintenance Technician
Harrah's Casino
11.2011 - 12.2013
Maintenance Supervisor
La Quinta
10.2008 - 11.2011
High School Diploma -
Nevada High School
Some College (No Degree) - Surgical Technician
Colorado Technical University