Jimmie Scott Jr.
Leander,TX
Summary
Dynamic Human Resources Generalist with 5 years of experience managing broad range of human resource functions while serving as on-site specialist. Supports and guides cross-functional team members while implementing best practices within HR team. Serves as HR champion in administering and advancing HR functions while acting as resource on policy interpretation and implementation.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Human Resource Generalist
Charter Communications, Spectrum
08.2022 - Current
- Provided guidance to managers and employees on talent management, FMLA, and benefits.
- Met with staff to resolve difficult situations related to performance and conflict management.
- Implemented and supervised orientation procedures for new hires.
- Coached managers through employee engagement, documentation, discipline and performance improvement plans.
- Developed and enforced company policy and procedures relating to human resources activity.
- Understood, interpreted and mediated human resources inquiries to support administration of human resources policies, procedures and programs.
- Conducted confidential investigations of discrimination, harassment and workplace violence.
- Processed unemployment claims and acted as company representative at unemployment hearings.
- Improved operational processes resulting in productivity increase in HR department.
- Delivered strategic workforce planning, benefits administration, labor relations, succession planning and reporting systems.
- Updated key human resource metrics on Attrition and Shrink using reporting tools on HRMS database.
- Coached and educated management throughout organization on appropriate guidelines for maintaining legally-compliant workplace.
- Provided job placement accommodation recommendations for employees on physician-mandated medical restriction.
- Provided advice to leadership on implementation of HR policies and procedures and business rollouts.
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
- Developed and implemented onboarding and orientation programs for new employees.
- Collaborated with managers to identify and address employee relations issues.
- Administered employee benefits programs and assisted with open enrollment.
- Created and delivered HR training sessions to staff, managers and executives.
- Developed and monitored employee recognition programs.
Human Resources Administrator
Walmart
07.2019 - 07.2022
- Managed over 500 employees
- Prepared new hire letters, employee contracts and corporate policies.
- Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
- Oversaw hiring, staffing, and labor law compliance.
- Updated HR database with new employee information, changes in benefits and other details.
- Managed benefits enrollment by answering questions and aiding employees with login details.
- Oversaw exit interviews and off-boarding process for resigned and terminated employees.
- Addressed employee conflicts with appropriate urgency, following all corporate procedures..
- Developed succession plans and promotion paths for staff.
- Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes.
- Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
Professional Recruiter
Tech USA
03.2019 - 07.2019
- Created applicant portfolio by making over 100 source calls per day.
- Maintained thorough understanding and knowledge of hiring practices, recruitment strategies and staffing industry trends.
- Operated and maintained applicant tracking and candidate management systems.
- Verified applicant references and employment details.
- Followed up with notable applicants sourced via industry-specific pipelines, events and job fairs.
- Reviewed resumes and applications to screen candidates to fill job positions.
- Negotiated unique compensation packages to attract and close candidates.
- Developed recruiting strategies to identify qualified candidates and build network.
- Compiled and produced qualified candidates' information for hiring manager review and liaised between parties to coordinate formal, management interviews.
- Maintained filing system of current, prospective and future positions.
Store Manager
Journeys Shoe Store
08.2018 - 03.2019
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Managed 20 associates across 2 store fronts.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Rotated merchandise and displays to feature new products and promotions.
- Supervised guests at front counter, answering questions regarding products.
- Coached sales associates on product knowledge by using wide variety of training tools.
- Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
- Rotated stock to achieve optimum appeal and minimize shrinkage.
Sales Marketing Manager
Smart Circle Group
02.2018 - 07.2018
- Analyzed sales and marketing data for improved strategies.
- Cultivated and maintained strategic alliances with key partners and vendors.
- Leveraged direct marketing, industry partnerships and social media platforms to maximize marketing strategy success.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Helped sales and marketing team members continuously improve product knowledge, skill set and career-building potential by motivating strong revenue numbers and continued promotional success.
- Developed positive, performance-based internal sales and marketing culture to include mentoring staff.
- Increased sales average for each campaign, between $900 - $1200 per day.
Youth Development Specialist
YMCA Of The Suncoast
10.2017 - 02.2018
- Oversaw maximum of 20 children across multiple facilities and age groups.
- Created and facilitated recreation and education activities for youths to engage in groups in safe environment.
- Applied crisis intervention methods to de-escalate potentially dangerous scenarios.
- Delivered youth transitional assistance in areas of education, life skills and career development.
- Developed individual and group programs to encourage prosocial behaviors.
- Maintained documentation and records of training activities and group events for review by Program Director.
- Nurture children by facilitating purposeful programming that supports academic growth and enrichment opportunities.
- Cultivate relationships by establishing a positive rapport with children, parents, volunteers, staff and school personnel. Create a sense of belonging for the children by encouraging them to connect with others.
Assistant Store Manager
Kohls Corp
06.2016 - 08.2017
- Managed over 100 employees total store.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
- Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
- Attained expert level of product knowledge, becoming go-to person for major sales and vendor negotiations.
- Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Education
BBA - Business Administration And Management
Mississippi State University
Starkville, MS05.2016
Skills
- Promotion Coordination
- Equal Employment Opportunity (EEO)
- Report Preparation
- Decision Making
- Employee Orientation
- Industry-Specific HR Regulations
- Termination Documentation
- Leave of Absence Transitions
- Employee Relations
- Recruitment Management
- New Hire Onboarding
Certification
- Certified Life Coach - Issued June 2020
Timeline
Human Resource Generalist
Charter Communications, Spectrum
08.2022 - Current
Human Resources Administrator
Walmart
07.2019 - 07.2022
Professional Recruiter
Tech USA
03.2019 - 07.2019
Store Manager
Journeys Shoe Store
08.2018 - 03.2019
Sales Marketing Manager
Smart Circle Group
02.2018 - 07.2018
Youth Development Specialist
YMCA Of The Suncoast
10.2017 - 02.2018
Assistant Store Manager
Kohls Corp
06.2016 - 08.2017
BBA - Business Administration And Management
Mississippi State University