Summary
Overview
Work History
Education
Skills
Timeline
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Jimmy Adams

Fort Worth

Summary

Accomplished Operations Manager with a proven track record, specializing in operations management. Demonstrated expertise in team leadership and problem-solving, leading to streamlined operations and enhanced team performance. Skilled in fostering strong vendor relationships and implementing effective strategies for improved efficiency and accountability.

Operations professional prepared to leverage extensive experience in operational management to enhance business performance. Expertise in developing and implementing process improvements while fostering collaborative environment to meet organizational goals. Reliable team player with focus on adaptability and achieving targeted results. Proficient in strategic planning and operational efficiency.

Overview

26
26
years of professional experience

Work History

Operations Manager

Agridime, LLC
03.2021 - Current
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.

Operations Manager

Pinnergy LLC
10.2011 - 02.2021
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Developed strong relationships with vendors, resulting in better pricing and improved service quality.
  • Assisted in recruiting, hiring and training of team members.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.

Director of Claims

Harris Methodist Health Plan
02.1999 - 01.2010
  • Investigated, evaluated and adjusted multi-line claims in accordance with standards and laws.
  • Monitored team performance, enforcing compliance with corporate claims processes and procedures.
  • Optimized case management with establishment of best practices.
  • Built talented teams of [Number] claims administrators dedicated to timely and compliant resolutions.
  • Negotiated disputed bills or invoices totaling up to $[Amount], achieving successful resolution.
  • Served as liaison between the claims department and executive leadership, presenting updates on department performance and addressing areas for improvement if necessary.
  • Handled escalated customer complaints, resolving disputes professionally and efficiently while maintaining positive relationships with clients.
  • Reviewed complex claims cases, providing expert guidance to adjusters on proper handling techniques.
  • Improved claim resolution efficiency by implementing new processing systems and protocols.
  • Oversaw budget management for the claims department, optimizing resource allocation for maximum efficiency without compromising service quality.
  • Worked closely with legal counsel to develop strategies for defending the company in litigation cases involving disputed claims.
  • Reduced claim processing time with streamlined procedures for faster decisionmaking.
  • Managed a team of claims adjusters, fostering a collaborative work environment to achieve department goals.
  • Determined proper course of action for claims processing.
  • Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.

Education

MBA - Business Administration

The University of Texas At Arlington
Arlington, TX

Skills

  • Problem-solving
  • Claims management expertise
  • Team leadership
  • Team building and motivation
  • Operations management
  • Operations monitoring
  • Decision-making confidence
  • Time management aptitude
  • Inventory management
  • Strong leadership skills
  • Workforce management

Timeline

Operations Manager

Agridime, LLC
03.2021 - Current

Operations Manager

Pinnergy LLC
10.2011 - 02.2021

Director of Claims

Harris Methodist Health Plan
02.1999 - 01.2010

MBA - Business Administration

The University of Texas At Arlington

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Jimmy Adams