Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
24
24
years of professional experience
Work History
Assembly Line Operator-Lead Console Operator
Georgia-Pacific
Cincinnati, OH
08.2002 - Current
Supported management by completing special projects as assigned.
Worked collaboratively with other team members to ensure smooth daily operations of the store.
Utilized problem solving skills to resolve customer issues quickly and efficiently.
Maintained a clean and organized work area at all times.
Participated in weekly team meetings to discuss goals, strategies, and customer feedback.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Door-to-Door Sales Representative
ADT
Huntsville, AL
01.2000 - 01.2001
Provided detailed information about the products being sold and answered customer questions.
Implemented effective strategies to increase customer retention rates.
Developed a rapport with potential customers by engaging in friendly conversation.
Demonstrated how to use the product and its features.
Organized marketing materials such as brochures, flyers and pamphlets for distribution.
Maintained up-to-date knowledge on new products and services available for sale.
Greeted customers at their door and introduced myself.
Maintained accurate records of sales activity using computer software programs.
Assessed customer needs through detailed questioning and presented products to fill those requirements.
Listened to customers to understand needs and put together optimal solutions.
Education
High School Diploma -
J.O. Johnson High School
Huntsville, AL
05-1994
Some College (No Degree) - Criminal Justice
Wallace State Community College - Hanceville
Hanceville, AL
Skills
Product Knowledge
Adaptive team player
Courteous demeanor
Customer Service
Critical Thinking
Reading Comprehension
Problem-solving abilities
References
References available upon request.
Timeline
Assembly Line Operator-Lead Console Operator
Georgia-Pacific
08.2002 - Current
Door-to-Door Sales Representative
ADT
01.2000 - 01.2001
High School Diploma -
J.O. Johnson High School
Some College (No Degree) - Criminal Justice
Wallace State Community College - Hanceville
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