Jimmy Bridgers III
Kinston,NC
Summary
With a dedicated and analytical financial professional mindset, I bring a solid foundation in financial modeling, data analysis, and forecasting. Possessing a strong understanding of economic principles and a punctilious eye for detail, I am committed to providing accurate insights and recommendations to drive informed decision-making. With a track record of delivering actionable financial strategies and optimizing performance, I am eager to leverage my skills and expertise as a financial analyst to contribute to the success of your organization.
Overview
10
10
years of professional experience
3
3
Certifications
7
7
years of post-secondary education
Work History
Finanical Services Representative
State Employees' Credit Union
Rocky Mount, NC
07.2021 - 11.2023
- Attained customer satisfaction with a membership base of 2.7 million customers following our "People Helping People" philosophy.
- Scheduled ongoing training and education to acquire knowledge of financial products and services in changing economic conditions.
- Developed relationships with new and existing customers through excellent customer service skills.
- Established expertise in product knowledge and sales to identify and recommend appropriate products and services to clients.
- Authorized deposits, withdrawals and loan payments, keeping financial records up-to-date.
- Implemented cutting-edge financial strategies to grow and develop long-lasting, value-based client relationships.
- Consolidated with other departments to provide comprehensive solutions for clients.
- Administered accurate information regarding fees, commissions, and regulations related to financial services.
- Executed over 8,000 calls during my time with the company, achieving a 35% customer satisfaction rate.
Machine Operator
Masterbrand Cabinets
Kinston, NC
11.2016 - 07.2021
- Analyzed cabinet parts for proper dimensions, defects, etc., before constructing the cabinetry design of the consumer's choice.
- Administered gauges and various measurement tools to ensure proper material quality.
- Accomplished a safety rating of 100% by maintaining safe working habits when operating equipment and moving products or materials.
- Enhanced quality by 25% after redirecting over 300 incorrect pieces of material from reaching the assembly line, saving the company a sufficient amount of money.
- Earned Employee of the Month [May, 2018].
Recycling Sorter
Barnet William & Son LLC
Kinston, NC
01.2016 - 04.2016
- Identified, sorted, and separated recyclable materials such as plastic, paper, metal, glass, and cardboard.
- Coordinated ideas for improving efficiency in the recycling facility's operations.
- Prioritized meeting corporate productivity goals by sorting at least six boxes and removing spare components unsuitable for creating Kevlar Vests.
- Eliminated production waste by 65% through material inspections, identifying appropriate placements for repurposing or disposal.
- Increased the delivery of Kevlar Vests to the market by 6%.
Driver's Helper/Package Handler
UPS
Kinston, NC
12.2015 - 01.2016
- Loaded and unloaded merchandise efficiently to meet demanding route targets.
- Secured merchandise, avoiding damage during transportation.
- Coordinated packages to customers in a timely and efficient manner.
- Increased efficiency by 35% while arranging boxes, demonstrating exceptional use of storage space, enabling fast and easy access with no damage to packages.
- Consolidated 3-4 trucks daily with 200-350 boxes per truck, avoiding safety incidents or injuries by complying with company policies and regulations.
Waiter/Host
Ruby Tuesday
Kinston, NC
03.2014 - 10.2015
- Greeted guests and answered questions about menu items.
- Performed cashier duties such as taking payments, counting change, and issuing receipts.
- Informed customers of daily specials in an engaging manner.
- Suggested additional items to customers based on their preferences and needs.
- Replenished condiments, silverware, napkins as needed during meal services.
- Answered phone calls for reservations or takeout orders in a professional manner.
- Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Increased average sales by 4% by exemplifying the company's responsibilities with perseverance and motivation.
- Eliminated customer conflicts/complaints by 8%.
Education
Associate of Arts - Business Administration
Lenoir Community College
Kinston, NC 08.2018 - 05.2021
High School Diploma -
South Lenoir High School
Deep Run, NC 08.2010 - 06.2014
Skills
- Devotedness
- File Management
- Invoice Processor
- Analyze Data/Audit
- QuickBooks®/MS Office Proficiency
- Administrative Support
- Oversee Projects
- Punctilious
- Nondisclosure
- Conversationalist
- Customer Relationship Management
- Negotiator
- Advocator
- Multifunctional
- Empathetic
- Adaptable
- Flexible
- Computer Literacy
- Cataloging
- Ingenuity
Timeline
Finanical Services Representative
State Employees' Credit Union
07.2021 - 11.2023
Associate of Arts - Business Administration
Lenoir Community College
08.2018 - 05.2021
Machine Operator
Masterbrand Cabinets
11.2016 - 07.2021
Recycling Sorter
Barnet William & Son LLC
01.2016 - 04.2016
Driver's Helper/Package Handler
UPS
12.2015 - 01.2016
Waiter/Host
Ruby Tuesday
03.2014 - 10.2015
High School Diploma -
South Lenoir High School
08.2010 - 06.2014