Jimmy Brock
Network and Telecommunications
Grove,Oklahoma
Summary
Experienced installation and repair technician with work history setting up, repairing and configuring telecommunications equipment. Talented at building relationships with customers and solving problems with little oversight. Excellent communication and planning skills. Expert at equipment configuration and troubleshooting. Well-organized and resourceful with superior work ethic. Network Technician experienced in LAN/WAN design, installation and management in plant/commercial environments. Great technical team member with positive attitude contributing high levels of expertise in network infrastructure, inside plant, server systems and troubleshooting. Dedicated telecommunications professional with exceptional leadership, training and personnel management skills. Accustomed to making decisions independently and driven to strengthen policies and procedures to enhance operations. Skilled in reviewing and improving strategic plans. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits. Hardworking and reliable Fiber Optic Technician with strong ability in Network and Data. Offering UniCam®, fusion and anaerobic. Highly organized, proactive and punctual with team-oriented mentality.
Overview
11
11
years of professional experience
Work History
Lead Telecommunications Technician
Kaiva Corp
02.2024 - Current
- Enhanced network performance by troubleshooting and resolving complex technical issues.
- Read blueprints and schematics to correctly place equipment.
- Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces.
- Installed wiring, cabling and networking hardware on customer premises.
- Installed and configured new devices and system components.
- Ensured smooth project completion by effectively coordinating with other departments, vendors, and clients.
- Strengthened client relationships, providing exceptional customer service throughout all stages of project lifecycles.
- Achieved timely completion of assigned projects through efficient resource allocation and task prioritization.
- Increased network reliability through diligent monitoring and swift resolution of connectivity issues.
Telecommunications Technician
Wachter Inc.
06.2019 - 02.2024
- Installed and configured new devices and system components.
- Efficiently troubleshot fiber-optic connections resulting in quicker restoration of services following outages.
- Installed and repaired network cabling, hardware and software to maximize operational efficiency.
- Monitored and performed maintenance on telecommunications systems to facilitate optimal performance.
- Collaborated with other technicians to troubleshoot and resolve technical issues.
- Reduced downtime with regular maintenance of telecommunications equipment and infrastructure.
- Maintained accurate documentation of all installations, repairs, and inspections for easy reference in future troubleshooting efforts.
- Ensured adherence to industry standards and regulations during all phases of project implementation, maintaining a safe working environment at all times.
- Trained junior technicians on proper installation techniques and troubleshooting procedures, ensuring consistent service quality across the team.
- Enhanced network performance by troubleshooting and resolving complex technical issues.
- Played a key role in successful site migrations, managing the relocation and setup of telecommunication infrastructure while minimizing disruptions to operations.
- Achieved timely completion of assigned projects through efficient resource allocation and task prioritization.
- Managed and prioritized customer service requests to achieve prompt resolution.
- Implemented training programs to improve knowledge and skills of new technicians.
- Read blueprints and schematics to correctly place equipment.
- Worked closely with network administrators and server engineers to deliver quality service.
Lead Telecommunications Technician
Fields And Son Telecommunications
02.2014 - 06.2019
- Enhanced network performance by troubleshooting and resolving complex technical issues.
- Played a key role in successful site migrations, managing the relocation and setup of telecommunication infrastructure while minimizing disruptions to operations.
- Facilitated seamless integration of newly acquired businesses into existing telecommunication networks during mergers or acquisitions scenarios.
- Contributed to company growth by identifying opportunities to upsell additional services or equipment to existing customers.
Education
No Degree - Computer And Information Sciences
DeVry University
Villa Park, ILHigh School Diploma -
Miami High School
Miami, Ok06.2010
Skills
- Project organization
- Process improvement
- Documenting activities
- Problem resolution
- Written Communication
- Organization and Time Management
- Planning and Coordination
- Critical Thinking
- MS Office
- Interpersonal Communication
- Data Entry
- Analytical and Critical Thinking
Additional Information
- Authorized to work in the US for any employer
- Texas Private Security License
- R&M Lan Installation Manager Certification
Timeline
Lead Telecommunications Technician
Kaiva Corp
02.2024 - Current
Telecommunications Technician
Wachter Inc.
06.2019 - 02.2024
Lead Telecommunications Technician
Fields And Son Telecommunications
02.2014 - 06.2019
No Degree - Computer And Information Sciences
DeVry University
High School Diploma -
Miami High School
Assessments
- Cognitive Ability — Expert July 2019 Measures a candidate's ability to combine pieces of information to form general rules or conclusions.
- Expert Technical Support — Highly Proficient July 2019 Applying protocols to identify errors and solutions in order to maintain system function.
- Highly Proficient Social Media — Highly Proficient February 2019 Measures a candidate's ability to create content, communicate online, and build a brand's reputation.
- Highly Proficient Mechanical Skills: Aptitude — Expert March 2020 Understanding and applying mechanical concepts and processes.
- Expert Mechanical Skills: Monitoring — Highly Proficient March 2020 Monitoring machine indicators to determine appropriate functioning.
- Highly Proficient Verbal Communication — Highly Proficient March 2020 Speaking clearly, correctly, and concisely.
- Highly Proficient Cognitive Ability — Expert March 2020 Combining pieces of information to form general rules or conclusions.
Expert Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Similar Profiles
John CaseyJohn Casey
Senior Service Representative at Croker Fire Drill Corp. | Croker Fire Safety Corp. | Croker Fire & Life Safety InstituteSenior Service Representative at Croker Fire Drill Corp. | Croker Fire Safety Corp. | Croker Fire & Life Safety Institute
Oralia ReyesOralia Reyes
Business Manager at Fair Trucking Corp/Famrey Trucking CorpBusiness Manager at Fair Trucking Corp/Famrey Trucking Corp
MANZI CrevisMANZI Crevis
Warehouse Laborer at HEXO Corp | HEXO CorpWarehouse Laborer at HEXO Corp | HEXO Corp
Bryan CaswellBryan Caswell
Certified Nursing Assistant at Washington Regional Medical CenterCertified Nursing Assistant at Washington Regional Medical Center
Tammy bradishTammy bradish
Elementary School Counselor at Locust Grove Early Learning CenterElementary School Counselor at Locust Grove Early Learning Center