Jimmy Cloyd
HUMBOLDT,Tennessee
Summary
Proven sales professional with a track record of exceeding sales targets at Thompson Machinery through exceptional customer service and territory development. Skilled in computer applications and adept at building client relationships, I consistently enhanced sales revenue and customer satisfaction. My collaborative approach and technical support expertise have significantly contributed to team success and customer loyalty.
Overview
9
9
years of professional experience
Work History
Outside Sales Representative
Thompson Machinery
12.2020 - 11.2024
- Boosted territory machine sales and rental by cultivating strong client relationships.
- Demonstrated machine demos to clients on-site.
- Established new accounts through cold calling and personal visits to potential customers.
- Managed a large client base, consistently exceeding sales targets and contributing to overall team success.
- Established rapport with potential customers through cold calling and presenting product offerings tailored to their needs.
Inside Sales Representative
Thompson Machinery
07.2019 - 12.2020
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Maintained up-to-date knowledge of Caterpillar equipment to best serve customers and maximize sales potential.
- Managed friendly and professional customer interactions.
- Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
Parts Counter Sales Person
Thompson Machinery
10.2015 - 07.2019
- Built strong relationships with customers, leading to increased repeat business and positive word-of-mouth referrals.
- Crosstrained in other areas of the dealership, gaining valuable perspective into overall business operations.
- Provided technical support for customers seeking guidance on part installation or troubleshooting issues.
- Collaborated with team members to achieve monthly sales targets and improve overall department performance.
- Assisted in conducting regular inventory audits to maintain accuracy and prevent discrepancies.
- Ordered parts for customers, repair shops and service department for use in machines and heavy equipment.
Education
No Degree - Business Administration
University of Tennessee
Knoxville, TN05-2001
Skills
- Customer Service-oriented
- Territory management and development
- Computer skills
- Relationship building
Timeline
Outside Sales Representative
Thompson Machinery
12.2020 - 11.2024
Inside Sales Representative
Thompson Machinery
07.2019 - 12.2020
Parts Counter Sales Person
Thompson Machinery
10.2015 - 07.2019
No Degree - Business Administration
University of Tennessee