Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jimmy Hernandez

Santa Ana,CA

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Accomplished Assistant Manger with in-depth experience consistently rising through the ranks.

Overview

14
14
years of professional experience

Work History

Assistant Manager

PODS Moving & Storage
04.2019 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining customer satisfaction.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Helped with planning schedules, team priorities, and delegating assignments to meet coverage and service demands.
  • Developed efficient and highly satisfied team culture for drivers & storage center workers based through proactive management of team strategies.
  • Created employee schedules to align coverage with forecasted demands.
  • Made hiring recommendations to increase company's productivity and profitability with quality workers.
  • Monitored shift changes to uphold successful operations strategies and maximize business success.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Assisted in organizing and overseeing assignments to drive operational excellence.

Warehouse Clerk

PODS Moving & Storage
04.2019 - 10.2021
  • Communicated with teammates and supervisors to maintain smooth operations and quickly handle any issues impacting warehouse operations or customer satisfaction.
  • Completed cycle counts and monthly inventory.
  • Managed day-to-day operations of warehouse to keep everything running smoothly.
  • Utilized forklift and other warehouse equipment to safely load and unload containers.
  • Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Kept warehouse up to safety and health regulations at all times.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Trained and developed warehouse staff on warehouse duties.

Forklift Operator

Randstad
01.2017 - 03.2019
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Maneuvered forklift safely in congested and confined areas using skills and technique.
  • Communicated with floor managers to determine merchandise placement.
  • Inspected equipment for defects and performed repairs or maintenance tasks.
  • Completed cycle counts and monthly inventory.

Driver, Warehouse Orders

EGR
01.2016 - 07.2016
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Secured items in trucks to avoid damage to parcels during delivery.

Forklift Driver

Niagara
01.2015 - 12.2015
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Unloaded trucks and moved materials to staging area.
  • Located proper slots on storage racks and set pallets in place with forklift.
  • Examined shipments for quality and accuracy.
  • Completed regular checks of incoming freight in staging area each day.
  • Loaded warehouse trailers using sit down forklift.
  • Kept accurate records of materials moved within warehouse to quickly locate inventory and keep facility operating smoothly.
  • Coordinated with other lift truck drivers and production personnel to process orders efficiently.
  • Completed cycle counts and monthly inventory.

Warehouse Associate

Select Staffing Agency
01.2010 - 12.2014
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Performed inventory control, such as counting, and stocking merchandise.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
  • Completed cycle counts and monthly inventory.
  • Maintained clean, orderly work environment free of hazards.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.

Education

High School Diploma -

Eleanor Roosevelt High School
Norco, CA
06.2009

Skills

  • Staff Management
  • Project Management
  • Staff Development
  • Hiring and Training
  • Marketing Management
  • Strategic Planning
  • Excel Spreadsheets
  • Spanish Interpreting

Languages

Spanish
Native or Bilingual

Timeline

Assistant Manager

PODS Moving & Storage
04.2019 - Current

Warehouse Clerk

PODS Moving & Storage
04.2019 - 10.2021

Forklift Operator

Randstad
01.2017 - 03.2019

Driver, Warehouse Orders

EGR
01.2016 - 07.2016

Forklift Driver

Niagara
01.2015 - 12.2015

Warehouse Associate

Select Staffing Agency
01.2010 - 12.2014

High School Diploma -

Eleanor Roosevelt High School

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Jimmy Hernandez