Jimmy Hernandez
LOS ANGELES,CA
Summary
Outgoing professional with a background spent managing employees and projects in fast-paced environments. A driven Building Manager promoting exemplary talents in customer service, policy and procedure oversight and facility security measures. Hands-on Building Manager with exceptional knowledge of maintenance and repair work. Highly trained team player with strong decision-making skills. Property Manager adept at remaining accessible to residents and board members. Offering excellent organizational and time management skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Building Manager
Pineridge Property Inc
- Planned and scheduled general maintenance, major repairs and remodeling projects.
- Inspected grounds and facilities to identify necessary repairs.
- Managed operations, maintenance and improvement of properties.
- Managed and scheduled contract workers who completed building maintenance and upgrades.
- Performed regular inspections of facility and documented all inspection information in reports.
- Performed routine maintenance tasks, which included unclogging sinks and toilets, replacing door locks and fixing heating and air conditioning issues.
- Collected rent, deposits and payments from tenants.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Collected and maintained careful records of rental payments and payment dates.
- Kept properties in compliance with local, state and federal regulations.
Facility Coordinator
JLL
08.2023 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Conduct daily walkthroughs to ensure clean and organized office.
- Respond to all work orders in a timely manner, ensuring KPI compliance and excellent customer service.
- Identify opportunities for improved operation and service excellence, making recommendations for conduct site inspections and assessments to ensure all building procedures and performance measures are maintained at all times and the provision of a safe workplace.
- Schedule and manage repairs and maintenance, minor works and other work requests, tracking to completion.
- Provide information and direction to vendors, facilities staff and other service providers as required to ensure excellent coordination and execution of work, with minimal disruption.
- Assist in the procurement of vendors and services as required.
- Coordinate the delivery of site amenities which may include: fitness, food services, massage, transportation, support moves as required and act as the site key point of contact.
- Other duties that may include but are not limited to: reception and guest support, mail and courier services, office supplies and equipment maintenance, landlord relations and management of building access passes, safety and security support.
Mail Clerk and Logistics
JLL
06.2022 - 08.2023
- Processed and organized incoming mail for distribution to appropriate departments.
- Labeled packages with clear, correct information to reduce mailing errors.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Used automated mail processing equipment to sort and collate mail.
- Tracked outgoing mail to provide accurate customer updates.
- Maintained accurate records of incoming and outgoing mail for reliable reference.
- Weighed letters and packages and calculated costs based on classification, weight, and destination.
- Maintained mailroom supply inventories, purchase orders and vendor supplies.
- Assisted with implementing new mailroom systems to improve operations.
- Assist different teams with projects and task for event.
- Open/close Aviation park and calling out any discrepancies.
Facility Parking Manager
SP+
06.2017 - 06.2022
- Assisted sales and service staff with moving automobiles to keep operations running smoothly.
- Added and maintained key tags, inspection decals and window stickers for [Number] vehicles on lot.
- Parked vehicles in visually appealing ways to attract customer attention and increase trust.
- Maintained attractive, tidy parking lot for clients.
- Rendered excellent service to clients.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Established team priorities, maintained schedules and monitored performance.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Defined clear targets and objectives and communicated to other team members.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Developed detailed plans based on broad guidance and direction.
Education
High School Diploma -
Evans Adult School
2006
Skills
- Customer Service
- Service Delivery
- Property Maintenance
- Tenant Relations Management
- Rent Collection
- Operational Safety
- Property Management
- Maintaining PPE
- Project Management
- Operations Management
- Microsoft Office
- Maintenance and Repair
- Maintaining Equipment
- Facility Operations
- Reading Comprehension
- Creative and Adaptable
- Staff Coordination
- Administrative Leadership
- Grounds and Facility Inspection
- Employee Motivation and Guidance
Languages
Spanish
English
Full Professional
Timeline
Facility Coordinator
JLL
08.2023 - Current
Mail Clerk and Logistics
JLL
06.2022 - 08.2023
Facility Parking Manager
SP+
06.2017 - 06.2022
Building Manager
Pineridge Property Inc
High School Diploma -
Evans Adult School