Jimmy Hernandez
Playa del Rey,CA
Summary
Focused, performance-minded individual with proven skills in management, policy and procedure oversight, team building and operational measures with innovating and forward-thinking approaches to client services.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Strategic Business Consultant
Self Employed
Los Angeles, CA
01.2024 - Current
- Develop and implement strategic business plans for clients to increase profits and reduce costs.
- Conduct extensive market research, analyze data, and identify trends in the parking industry.
- Provide guidance on financial management practices including budgeting, forecasting, and cash flow optimization.
- Create presentations to illustrate findings of organizational analysis and proposed solutions to executives and stakeholders.
- Advise clients on restructuring operations to improve efficiency, productivity, and profitability.
- Design strategies for companies to enter new markets or expand existing ones while mitigating risk exposure.
Facilities Operations Coordinator
JLL @ Google
Playa Vista, CA
08.2023 - Current
- Identify opportunities for improved operation and service excellence, making recommendations for conduct site inspections and assessments to ensure all building procedures and performance measures are maintained at all times and the provision of a safe workplace
- Schedule and manage repairs and maintenance, minor works and other work requests, tracking to completion
- Provide information and direction to vendors, facilities staff and other service providers as required to ensure excellent coordination and execution of work, with minimal disruption
- Assist in the procurement of vendors and services as required
- Coordinate the delivery of site amenities which may include: fitness, food services, massage, transportation, support moves as required and act as the site key point of contact
- Conduct daily walk throughs to ensure clean and organized office
- Respond to all work orders in a timely manner, ensuring KPI compliance and excellent customer service
- Other duties that may include but are not limited to: reception and guest support, mail and courier services, office supplies and equipment maintenance, landlord relations and management of building access passes, safety and security support.
Shipping and Receiving Logistics Technician
JLL @ Google
Playa Vista, CA
06.2022 - 08.2023
- Maintained accurate inventory records by logging materials received or shipped on computerized system.
- Utilized barcode scanning technology to track product movement.
- Processed and organized incoming mail for distribution to appropriate departments
- Calculated costs based on classification, weight, and destination of procured packages
- Maintained supply inventories, purchase orders and vendor supplies
- Assisted with implementing new mailroom systems to improve operations
- Assisted different teams with projects and tasks for professional events
- Maintained outdoor professional event spaces and called out any discrepancies.
- Operated a variety of material handling equipment including electric pallet jacks, order pickers, and reach trucks.
Parking Operations Manager
SP+ Parking
Playa Vista, CA
06.2017 - 06.2022
- Established performance goals for employees and provided feedback on methods for reaching those milestones
- Successfully managed budgets and allocated resources to maximize productivity and profitability
- Developed detailed plans based on broad guidance and direction.
- Assisted sales and service staff with moving automobiles to keep operations running smoothly
- Defined clear targets and objectives and communicated to other team members
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills
- Maintained attractive, tidy parking lot for clients
- Rendered excellent service to clients
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success
- Established team priorities, maintained schedules and monitored performance
- Assisted in organizing and overseeing assignments to drive operational excellence
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs
- Parked vehicles in visually appealing ways to attract customer attention and increase trust
Building Manager
Pineridge Property Inc
Burbank, CA
02.2014 - 05.2017
- Planned and scheduled general maintenance, major repairs and remodeling projects
- Inspected grounds and facilities to identify necessary repairs
- Managed operations, maintenance and improvement of properties
- Managed and scheduled contract workers who completed building maintenance and upgrades
- Collected rent, deposits and payments from tenants
- Conducted regular inspections of both interior and exterior of properties for damage
- Collected and maintained careful records of rental payments and payment dates
- Kept properties in compliance with local, state and federal regulations.
- Performed regular inspections of facility and documented all inspection information in reports
- Performed routine maintenance tasks, which included unclogging sinks and toilets, replacing door locks and fixing heating and air conditioning issues
Education
High School Diploma -
Evans Adult School
01.2006
Skills
- Project Management
- Operations Management
- Property Maintenance
- Business Analysis
- Supply Chain Optimization
- Cross-functional team leadership
- Tenant Relations Management
- Facility Operations
- Adaptable and Problem Solving Aptitude
- Organizational Development
- Quality assurance and control
- Grounds and Facility Inspection
- Employee Motivation and Guidance
- Customer Service
Professional References
Dan Williams
Director, Facilities Management, Employed by JLL supporting Google & YouTube
- williamsdan@google.com
- +1 424-835-8129
Raymond Sneed
Assistant Facilities Manager, Employed at JLL supporting Google
- sneedr@google.com
Certification
- Google Data Analytics Professional Certificate
- Google Project Management Professional Certificate
Languages
- Spanish
- English
Timeline
Strategic Business Consultant
Self Employed
01.2024 - Current
Facilities Operations Coordinator
JLL @ Google
08.2023 - Current
Shipping and Receiving Logistics Technician
JLL @ Google
06.2022 - 08.2023
Parking Operations Manager
SP+ Parking
06.2017 - 06.2022
Building Manager
Pineridge Property Inc
02.2014 - 05.2017
High School Diploma -
Evans Adult School
- Google Data Analytics Professional Certificate
- Google Project Management Professional Certificate
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