Experienced EDI Coordinator skilled in troubleshooting and resolving errors, performing quality assurance audits and training support staff to enhance processes. Excellent communication, planning and problem-solving skills.
Overview
9
9
years of professional experience
Work History
SAP ABAP Developer and EDI Developer/Business Analyst
Webco Industries
Sand Springs, OK
01.2014 - Current
Tracked files from origin to destination and troubleshot errors.
Built and deepened positive and productive relationships with business partners.
Created and maintained EDI customer maps.
Trained customer service personnel in strategies for supporting electronic data interchange activities.
Wrote and maintained custom scripts to increase system efficiency and performance time.
IT Intern
U.S.Payments
Tulsa, OK
05.2012 - 08.2012
Assisted IT team members by crafting project research material for implementation.
Supported Logistics Division with handling technology rollout and maintenance.
Contributed to team-based IT projects by lending assessment and management services.
Helpdesk Support Engineer
Oklahoma State University
Stillwater, OK
12.2010 - 07.2012
Removed malware, ransomware and other threats from laptops and desktop systems.
Configured hardware, devices and software to set up work stations for employees.
Performed root cause analysis and general troubleshooting.
Education
Bachelor's in Management of Information Systems - Information Assurance
Oklahoma State University
Stillwater, OK
Aug 2008 - Dec 2013
Skills
ABAP Development
Timeline
SAP ABAP Developer and EDI Developer/Business Analyst
Webco Industries
01.2014 - Current
IT Intern
U.S.Payments
05.2012 - 08.2012
Helpdesk Support Engineer
Oklahoma State University
12.2010 - 07.2012
Bachelor's in Management of Information Systems - Information Assurance