JIMMY JANDRES

• Determined the most cost-effective procedures and routes for shipments.
• Minimized damage and repair costs through careful management and preventative maintenance.
• Managed shipment schedules to maximize productivity and cut costs.
• Assigned shipments to carriers in the centralized database.
• E-mailed suppliers, carriers and customers with shipping updates.

Managed negotiating rates with owner operators and company drivers, with strict pickup and delivery schedules and ensuring all were in compliance with DOT regulations. Act as liaison for exporters and importers providing excellent customer service to customers. Notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment.

• Handled all OS&D issues • Maintained 97% on time delivery and pick up with a ratio of 150 loads per loads daily • Soliciting customers via email and phone in transportation sales • Oversaw pricing quotes for customers • Routed shipments daily while maintaining the most cost effective delivery while producing a profit • Worked with warehouse to assist in shipping and receiving report to President of Operations, managed negotiating rates with owner operators with strict pickup and delivery schedules and ensuring all were in compliance with DOT regulations. Act as liaison for exporters and importers providing excellent customer service to customers. Notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment.

• Translated business needs and priorities into actionable logistics strategies.

• Submitted all delivery documentation in a timely manner.
• Coordinated with drivers to organize timely pickup and delivery.
• Addressed driver communications and provided required data to drivers.
• Developed and maintained long-term, positive relationships with assigned drivers to enhance morale and productivity.
• Counseled drivers on violations of company policy or service standards to improve performance.
• Identified process breakdowns and developed improvement plans to resolve.
• Reviewed established business practices and improved processes to reduce expenses.
• Organized records of vehicles, schedules and completed orders.
• Reviewed and negotiated contracts with carriers to optimize shipping costs.
• Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
• Closely monitored dispatch board to triage and prioritize over [Number] daily calls.