Jimmy Kowalski
Budd Lake
Summary
Experienced with operational oversight, including process improvement and team leadership. Utilizes strategic planning to streamline operations and boost productivity. Track record of fostering team collaboration and maintaining high standards of performance. Dedicated business development/ store manger offers 11 years of experience in product solutions. Polished and articulate professional skilled in engaging specialists and potential customers.
Overview
12
12
years of professional experience
Work History
Operations Supervisor
Lowes
12.2022 - 07.2025
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
- Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
- Led continuous improvement initiatives aimed at reducing waste, increasing efficiency, and enhancing overall productivity levels within the organization.
Store Manager
AT&T
06.2020 - 09.2022
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Monitored employee performance and identified performance gaps for corrective action.
- Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.
Marketing Associate
Power Home Remodeling
04.2019 - 06.2020
- Supported marketing team in developing promotional strategies and targeted campaigns.
- Developed sales and marketing presentations for current and prospective clients.
- Monitored social media platforms and assessed engagement, reporting results to marketing management.
- Provided administrative support to marketing team members, fostering timely project completion.
- Oversaw marketing communications and enforced alignment with brand image and corporate style guide.
- Generated leads through trade shows and drip marketing campaigns.
- Developed scripted ad content to enhance client marketing strategies.
Business Account Executive/Sales Manager
AT&T
05.2015 - 04.2019
- Met with potential customers to discuss services and establish new relationships.
- Supported sales team members to drive growth and development.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
- Implemented creative sales and marketing strategies to assist sales team with reaching targets.
- Created presentation materials for sales, customer relations and management purposes.
- Employed cold calling, prospecting and networking to land new customers and penetrate new markets.
Assistant Store Manager
AT&T
11.2013 - 05.2015
- Assisted in continuous development of effective store associates to achieve desired sales and results.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Coached and developed store associates through formal and informal interactions.
- Delegated assignments based on team strengths to optimize floor coverage and service levels.
- Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
- Maintained inventory by checking merchandise to determine levels.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
Education
Bachelor of Science - Business Management
Penn State Univeristy
05.2012
Skills
- Pricing Strategies
- Team Building and Leadership
- Payroll Management
- Multitasking and Organization
- Cash Management
- Recruiting and Hiring
- Inventory Management
- Customer Service Management
- Human Resources Oversight
- Policy Development and Enforcement
- Management Team Building
- Operations management
- Task delegation
- Staff supervision
Languages
Polish
Professional
Timeline
Operations Supervisor
Lowes
12.2022 - 07.2025
Store Manager
AT&T
06.2020 - 09.2022
Marketing Associate
Power Home Remodeling
04.2019 - 06.2020
Business Account Executive/Sales Manager
AT&T
05.2015 - 04.2019
Assistant Store Manager
AT&T
11.2013 - 05.2015
Bachelor of Science - Business Management
Penn State Univeristy
Education and Training
other
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