Jimmy Lamberty Jr.
Haledon,NJ
Summary
Committed to providing exceptional customer service through in-depth problem-solving and strong communication skills. Striving to develop and implement strategies that support customer retention and satisfaction in a team setting and leadership role.
Overview
3
3
years of professional experience
Work History
ASSISTANT MANAGER
SKECHERS
EAST RUTHERFORD, NJ
09.2023 - Current
- Led team to exceed sales plans, driving high unit velocity through impeccable merchandising and outstanding customer service.
- Ensured the store was visually appealing with proper signage, pricing, and presentation, acting as a brand ambassador for Skechers products.
- Recruited, trained, and coached employees, supporting the Store Manager in team development and enhancing the employee experience.
- Assisted in strong operational processes, minimized shrink, and maximized profitability, maintaining a clean and organized store.
- Provided exceptional problem-solving and decision-making skills, ensuring efficient operations and high customer satisfaction.
ASSISTANT MANAGER
JERSEY MIKES
NORTH HALEDON
10.2022 - 09.2023
- Managed all aspects of in-store operations, including staffing, scheduling, food safety, inventory management, merchandising, equipment maintenance, stock ordering, food cost tracking, loss prevention, and brand compliance, ensuring operational efficiency and profitability.
- Led by example in adhering to company directives, including customer engagement strategies, loyalty program enrollment, and fostering a culture of customer service excellence and loyalty, while ensuring team members followed suit, promoting daily growth and retention of the loyalty base.
- Maintained exceptional store orderliness, ensured proper and efficient employee performance, and maximized productivity during slow periods through cleaning and preparation tasks, while utilizing excellent communication skills, including emotional intelligence and conflict resolution, to create a positive workplace atmosphere and interact effectively with peers, team members, and owners.
- Fostered an efficient and enjoyable workplace environment characterized by fun, energy, and problem-solving, while supporting team members in reaching their highest potential in their current roles, contributing to overall team success and individual growth.
SERVER/LINE COOK
THE YARD
HALEDON
04.2022 - 09.2022
- Prepared food items using various methods, maintained cleanliness, and stocked stations efficiently.
- Collaborated with team for timely order completion and supported inventory management.
- Provided exceptional customer service, managing table settings and processing payments.
- Ensured high quality food and smooth service flow, contributing to a positive dining experience.
ASSISTANT MANAGER
SNIPES
WAYNE
04.2021 - 03.2022
- Supported Store Manager in maintaining store cleanliness, visual standards, and coordinating sales promotions efficiently.
- Proficiently processed register functions, ensuring adherence to store policies and timely execution of floor set guides.
- Assisted in directing merchandise presentation according to Visual Merchandising standards and identified customer needs to optimize assortment selection.
- Played a key role in driving sales and profitability by achieving or exceeding established store goals.
- Provided leadership in training associates, monitoring individual performance, and ensuring compliance with Company policies.
Education
High School Diploma -
Manchester Reginal High School
70 Church St, Haledon, NJ 0750806-2022
Skills
- Problem-solving
- Communication skills
- Customer retention
- Leadership skills
- Operational efficiencies
- Inventory management
- Task Delegation
- Staff Training and Development
Timeline
ASSISTANT MANAGER
SKECHERS
09.2023 - Current
ASSISTANT MANAGER
JERSEY MIKES
10.2022 - 09.2023
SERVER/LINE COOK
THE YARD
04.2022 - 09.2022
ASSISTANT MANAGER
SNIPES
04.2021 - 03.2022
High School Diploma -
Manchester Reginal High School