Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Jimmy Lindsey

Las Vegas,NV

Summary

Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration. Dynamic and performance-driven business professional with high integrity, strong work ethic and great leadership skills. Meticulous and resourceful Business Manager with proven success leading productive teams, controlling budgets, networking to drive growth initiatives and marketing to maximize brand outreach.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Regional Director of Operations

Del Taco
Las Vegas , NV
10.2016 - Current
  • Recognized employees for demonstrating excellent service resulting in increased company morale.
  • Ensured compliance with all local, state and federal regulations related to operations in the region.
  • Assessed and evaluated business procedures and implemented structure to improve day-to-day operations.
  • Successfully improved employment turnover through creating incentive and training programs.
  • Assessed reports and adjusted workflows to realign with targets.
  • Conducted regular meetings with senior management to review progress towards goals and objectives.
  • Created policies and procedures related to safety, security, personnel management and other topics.
  • Provided direction on budgeting, forecasting, capital expenditures and other financial matters.
  • Formed and sustained strategic relationships with clients.
  • Contributed to organizational strategic direction to improve products and services.
  • Planned delivery routing, team workflows and promotional initiatives.
  • Actively participated in industry events or conferences relevant to regional operations.
  • Communicated clear and consistent messages regarding departmental goals to produce desired results.
  • Structured HR consulting services to support clients during organizational developments and changes.
  • Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
  • Managed regional staff, including hiring, training, performance reviews and disciplinary actions.
  • Established operational guidelines and identified opportunities for improvement.
  • Implemented new technologies and systems to optimize operational efficiencies in the region.
  • Responded quickly to any customer complaints or issues arising from regional operations activities.
  • Directed or coordinated financial or budget activities to fund operations and maximize investments.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Analyzed data to identify areas of improvement in processes or procedures within the region.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Set goals and expectations for direct reports using performance review process, holding staff accountable.
  • Achieved cost-savings by developing functional solutions to problems.
  • Collaborated with others to discuss new opportunities.
  • Worked with cross-functional teams to achieve goals.
  • Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
  • Completed day-to-day duties accurately and efficiently.
  • Maintained updated knowledge through continuing education and advanced training.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Understood and followed oral and written directions.
  • Planned and completed group projects, working smoothly with others.
  • Identified needs of customers promptly and efficiently.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Reviewed site and department performance to improve quality of services and comply with regulatory requirements.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Developed and implemented strategies to improve operational efficiency across the region.
  • Developed relationships with customers in the region through frequent visits or calls.
  • Established key performance indicators to measure operational effectiveness in the region.
  • Oversaw personnel by commending or initiating promotions, transfers and disciplinary measures.
  • Mitigated business risks by working closely with staff members and assessing performance.

Education

Bachelor of Science - Business Management

Strayer University
Washington, DC
05-2014

Skills

  • Operations Oversight
  • Strategic Planning
  • Process Improvements
  • Process Improvement

Certification

  • ServSafe Certified

References

References available upon request.

Timeline

Regional Director of Operations

Del Taco
10.2016 - Current

Bachelor of Science - Business Management

Strayer University

Similar Profiles

CREATE PROFILE
Jimmy Lindsey