Hi, I’m
JIMMY LYNCH
Glenview,IL
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
8
years of professional experience
1
Certification
Work History
Baldo Design and Build
Assistant to Investor/General Contractor
10.2023 - 08.2024
Job overview
- Responsible for management of subcontractors, purchasing materials, and managing daily construction activities at multiple job sites
- Assisted manager in all aspects of business operations.
Wright Way Rescue
Pet Adoption
03.2023 - 08.2023
Job overview
- Qualifying potential pet owners and assisting in the pet adoption process
Roberts Heating and Air Conditioning
HVAC Service Technician
05.2021 - 04.2022
Job overview
- Assisted in repair and replacement of condensers, furnaces and water heaters
- Improved customer satisfaction by providing timely and efficient HVAC-R repair services.
- Increased longevity of HVAC systems by performing preventive maintenance.
- Assembled air ducts, pipes, discharge valves and flues to central heating and cooling equipment.
LA Fitness
Front Desk Reception Services
08.2019 - 01.2020
Job overview
- Responsible for customer service, membership sales, upgrades, renewals, dues collection, and general communication with members
- Enhanced guest satisfaction by efficiently managing check-ins.
- Maximized revenue opportunities by renewing customer memberships and processing payments
- Maintained a clean and welcoming front desk area, setting a positive first impression for guests.
Waterway Carwash
Service Consultant
04.2016 - 08.2019
Job overview
- Responsible for greeting customers upon arrival, offering wash packages (commission based), communicating with management and front end operations
- Provided information about various carwash services
- Followed-through on all critical inter-departmental escalations to increase customer retention rates.
- Served as a key point of contact for clients, providing expert guidance on products and services while maintaining excellent communication throughout all stages of the process.
Education
Oakton Community College
Post-Graduate classes
Glenbrook South High School
Graduate of Glenbrook South High School
01.2017
Skills
- Fast Learner
- Time Management
- Calm Demeanor
- Conflict Resolution
- Team Collaboration
- Relationship Building
- Product and service knowledge
Certification
- Licensed Emergency Medical Technician, 09/01/23
- CPR Certified, 09/01/23
- AED Certified, 09/01/23
References
Available upon request
Timeline
Assistant to Investor/General Contractor
Baldo Design and Build
10.2023 - 08.2024
Pet Adoption
Wright Way Rescue
03.2023 - 08.2023
HVAC Service Technician
Roberts Heating and Air Conditioning
05.2021 - 04.2022
Front Desk Reception Services
LA Fitness
08.2019 - 01.2020
Service Consultant
Waterway Carwash
04.2016 - 08.2019
Oakton Community College
Post-Graduate classes
Glenbrook South High School
Graduate of Glenbrook South High School
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