Jimmy Martinez
Los Angeles,CA
Summary
Results-driven professional with a track record in enhancing productivity through effective team collaboration and attention to detail. Committed to fostering positive relationships and delivering exceptional service.
Dedicated professional with a strong focus on customer service and relationship building. Proven ability to enhance workflows and train teams effectively.
Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
14
14
years of professional experience
Work History
3D Technician
Universal Orthodontic Lab
Norwalk, CA
04.2021 - Current
- Maintained organized workstations to support efficient fabrication processes.
- Maintained a positive attitude for guest to meet their fitness goals.
- Collaborated with team members to streamline production workflows and enhance productivity.
- Learned safety protocols and proper tool usage for optimal lab operations.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Ensured reliable network connectivity, closely monitoring system performance and making adjustments as needed.
- Printed 3D models in a timely Manner.
- Demonstrated great customer service via phone calls with dental offices.
- Receiving workflow and monitoring there status in order to arrive to customers office on time.
- Monitored platforms where files are submitted from offices.
- Monitored cases and there status of production.
Member Relations
John Reed
Los Angeles, CA
01.2022 - 08.2025
- Promoted positive member relations through providing excellent customer service.
- Maintianed a positive attitude for guest to achieve their fitness goals.
- Conducted thorough research to identify and resolve issues affecting member relations effectively.
- Trained new staff members in Member Relations Coordinator role responsibilities.
- Trained new team members on best practices for managing member relations, improving overall department performance.
- Fostered strong relationships between team members by facilitating open dialogue sessions where ideas could be freely exchanged without fear of judgment or criticism.
- Cultivated an environment of mutual respect and trust among team members by promoting transparent communication practices and fostering strong interpersonal relationships.
- Developed strong relationships with fellow team members as well as other departments within the organization resulting in better coordination during emergencies.
- Managed member relationships by resolving problems.
- Supported a welcoming atmosphere within the clinic by engaging in positive interactions with patients' family members or caregivers when appropriate, fostering strong relationships that ultimately benefit overall treatment experience for patients themselves.
- Boosted membership retention with effective communication and relationship-building strategies.
- Established positive relationships with local community members while conducting fieldwork, fostering goodwill towards the organization''s research efforts
- Made Smoothies for guest with a positive attitude.
- Used POS System to finalize payments with gueest.
- Re-racked the gym during closing hours.
- Made sure the gym was in order during open hours by re-racking weight and making sure equipment was functional.
- Reported any maintenance that needed did to be done to supervisor.
- Answered phone calls in a fast paced environment .
- Received inventory and stock in an orderly manner.
Warehouse Associate
Dentis USA
Alameda, CA
11.2020 - 03.2021
- Organized stock in designated areas, maintaining optimal inventory levels for quick retrieval.
- Assisted in inventory counts, contributing to accurate stock management and reporting.
- Collaborated with team members to meet daily operational goals and improve workflow efficiency.
- Conducted routine maintenance checks on equipment to ensure safe and effective operation.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Consistently lifted materials weighing as much as [Number] pounds.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Assisted in reducing product damage by properly handling and storing materials.
- Assisted with reorganizing storage areas to accommodate changes in demand patterns or product offerings.
- Loaded, unloaded, and moved material to and from storage and production areas.
Security Officer
Allied Universal Security Services
Los Angeles, CA
08.2020 - 10.2020
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols to identify and address potential security risks.
- Responded promptly to incidents, coordinating with law enforcement as necessary.
- Implemented access control measures, ensuring authorized entry only.
- Trained new security staff on protocols and emergency procedures.
- Assisted in the creation of security policies to enhance operational efficiency.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
3D Technician
Universal Orthodontic Lab
Norwalk, CA
06.2016 - 04.2020
- Conducted routine maintenance and troubleshooting on various equipment to ensure operational efficiency.
- Collaborated with team members to execute repair tasks, enhancing overall workflow reliability.
- Implemented safety protocols, reducing the risk of accidents and ensuring compliance with industry standards.
- Monitored equipment performance, identifying issues and recommending preventative measures to minimize downtime.
- Developed process improvement initiatives that streamlined operations and improved service delivery timelines
- Monitored cases for doctors so the can arrive on time
- Would follow up with phone calls in order to prevent any issues with files.
- Print 3D models and wash them accordingly.
Stocking Associate
Vons Grocery
Los Angeles, CA
03.2016 - 06.2016
- Stocked shelves efficiently to optimize product visibility and accessibility.
- Organized inventory using FIFO method to reduce waste and maintain freshness.
- Assisted in receiving shipments, verifying product quantities, and inspecting for damages.
- Maintained cleanliness of work area to ensure compliance with safety standards.
- Collaborated with team members to streamline restocking processes for improved workflow.
- Monitored stock levels and reported discrepancies to management for timely replenishment.
- Trained new associates on stocking procedures and safety protocols effectively.
- Enhanced store organization by accurately stocking shelves and maintaining inventory control.
- Examined and inspected stock items for defects and reported damages to supervisor.
- Maintained effective team member communication.
Delivery Driver
Pizza Hut
Los Angeles, CA
09.2015 - 02.2016
- Delivered orders promptly to ensure customer satisfaction and repeat business.
- Maintained vehicle cleanliness and safety for optimal performance and reliability.
- Assisted in training new drivers on delivery routes and customer service standards.
- Utilized handheld devices for tracking deliveries and managing order updates efficiently.
- Collaborated with staff to streamline order preparation processes, enhancing delivery speed.
- Ensured accurate handling of cash transactions and credit card payments during deliveries.
- Monitored traffic conditions to optimize delivery routes, reducing delays and improving efficiency.
- Provided feedback on menu items to enhance customer experience and product offerings.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Corps Memeber
California Conservation Corps
Fortuna, CA
05.2015 - 08.2015
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
Service Assistant
Denny's
Montebello, CA
03.2012 - 04.2015
- Assisted customers with menu selection, ensuring a positive dining experience.
- Processed transactions accurately, maintaining cash handling procedures.
- Collaborated with kitchen staff to ensure timely food delivery and quality standards.
- Maintained cleanliness and organization of dining area, enhancing overall ambiance.
- Maintained a clean and organized work area, contributing to an efficient and professional atmosphere within the department.
- Assisted team members in improving workflow efficiency by sharing best practices.
Kitchen Staff Member
Nursing Home
Montebello, CA
05.2013 - 08.2013
- Prepared meals according to dietary guidelines and resident preferences.
- Maintained cleanliness and organization of kitchen work areas and equipment.
- Assisted in inventory management by tracking food supplies and reporting shortages.
- Collaborated with team members to ensure timely meal service for residents.
- Followed safety protocols for food handling and sanitation practices consistently.
- Supported cooking staff by preparing ingredients and assisting with meal plating.
- Adapted quickly to changing menus and special dietary requirements as needed.
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Sanitized dining ware and kitchen equipment according to health code standards.
- Increased overall kitchen productivity by assisting in multiple stations as needed during busy shifts.
- Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
- Followed sanitary food handling procedures, focused on correct use of covers and labels and discarded ingredients by expiration date.
Education
High School Diploma -
Roosevelt High School
Los Angeles, CASkills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Customer interaction
- Deadline oriented
- Team Training
- Relationship building
- Performance improvement
- Issue resolution
- Customer rapport
- Staff education and training
- Job site cleanup
- Loading and unloading
- Problem-solving
- Verbal and written communication
- System upgrades
- Computer troubleshooting
- Written/Verbal communication
- Troubleshooting
- Heavy lifting
- Routine Inspections
Languages
English
Spanish
Professional Working
Timeline
Member Relations
John Reed
01.2022 - 08.2025
3D Technician
Universal Orthodontic Lab
04.2021 - Current
Warehouse Associate
Dentis USA
11.2020 - 03.2021
Security Officer
Allied Universal Security Services
08.2020 - 10.2020
3D Technician
Universal Orthodontic Lab
06.2016 - 04.2020
Stocking Associate
Vons Grocery
03.2016 - 06.2016
Delivery Driver
Pizza Hut
09.2015 - 02.2016
Corps Memeber
California Conservation Corps
05.2015 - 08.2015
Kitchen Staff Member
Nursing Home
05.2013 - 08.2013
Service Assistant
Denny's
03.2012 - 04.2015
High School Diploma -
Roosevelt High School