Jimmy Mejia
Los Angeles,CA
Summary
Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations. Dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.
Overview
12
12
years of professional experience
Work History
Flagship Store Manager
FedEx Office
Los Angeles , CA
02.2017 - Current
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Store Manager
Big Lots
Reseda, CA
01.2011 - 02.2017
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Approved regular payroll submissions for employees.
Education
Bachelor of Applied Studies - Business Administration And Management
Cal State LA
City Of Los Angeles, CA06.2001
High School Diploma -
John Marshall Senior High School
Los Angeles, CA06.1996
Skills
- Pricing Strategies
- Inventory Control Procedures
- Administrative Management
- Recruiting and Hiring
- Consultative Sales Approach
- Time Management
- Performance Monitoring and Evaluation
- Problem Anticipation and Resolution
- Business Leadership
- Store Merchandising
- Sales Strategies
- Sales Tracking
- Mathematical Calculation and Reasoning
Languages
Spanish
Native or Bilingual
Timeline
Flagship Store Manager
FedEx Office
02.2017 - Current
Store Manager
Big Lots
01.2011 - 02.2017
Bachelor of Applied Studies - Business Administration And Management
Cal State LA
High School Diploma -
John Marshall Senior High School
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