Jimmy Perkins
Pinnacle,NC
Summary
Detail-oriented automotive technician known for exceptional customer service and mentoring junior technicians. Proven ability to implement safety procedures and streamline work order management, resulting in improved service efficiency and customer satisfaction.
Overview
1
1
Certification
20
20
years of professional experience
Work History
Mobile Mechanic
Self-employeed
Pinnacle, NC
01.2026 - 06.2026
- Diagnosed and repaired various vehicle issues, ensuring optimal performance and safety.
- Utilized advanced diagnostic tools to identify mechanical failures efficiently.
- Developed customized maintenance plans for diverse clientele, enhancing vehicle longevity.
- Educated customers on proper vehicle care and preventative maintenance practices.
- Managed scheduling and logistics for mobile service appointments, maximizing productivity.
Automotive Technician
Sun Auto Tires
King, NC
06.2025 - 01.2026
- Implemented quality control measures to uphold service standards and customer satisfaction.
- Analyzed customer feedback to identify areas for service improvement and implement solutions.
- Managed inventory of parts and tools to ensure availability for efficient service delivery.
- Developed training materials for staff on new technologies and repair techniques in the automotive field.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Changed, rotated, and balanced tires on different types of vehicles.
Automotive Technician/Service Manager
Walmart
King, NC
02.2017 - 06.2025
- Diagnosed mechanical issues using advanced diagnostic tools and techniques.
- Performed routine maintenance and repairs on various vehicle systems.
- Collaborated with team to streamline workflow and enhance service efficiency.
- Mentored junior technicians, fostering skill development and knowledge sharing.
- Implemented process improvements that reduced service turnaround time significantly.
- Ensured compliance with safety regulations and maintained a clean work environment.
- Managed inventory of parts and tools, optimizing supply chain efficiency.
- Provided exceptional customer service, addressing inquiries and resolving concerns promptly.
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Center Store Lead
Food Lion
King, NC
09.2012 - 02.2017
- Supervised daily operations of center store, ensuring compliance with company policies and standards.
- Trained and mentored team members on product knowledge and customer service best practices.
- Implemented inventory management strategies, optimizing stock levels and reducing waste.
- Collaborated with management to develop promotional displays, enhancing store aesthetics and customer engagement.
- Trained and mentored stock crew, answering questions and providing effective oversight so that employees understand job duties.
Automotive Technician
Sparks Toyota
Myrtle Beach, SC
06.2006 - 08.2012
- Diagnosed and repaired complex automotive issues using advanced diagnostic tools.
- Conducted preventative maintenance to ensure vehicle reliability and performance.
- Collaborated with team members to streamline repair processes and enhance workflow efficiency.
- Mentored junior technicians on best practices for diagnostics and repairs.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Performed safety and emissions inspections.
Education
No Degree - Automotive
Forsyth Technical Community College
Winston-Salem, NCSkills
- Brake systems
- Tire services
- Engine repair
- Drivetrain repair
- Suspension systems
- Air conditioning repair
- Vehicle inspections
- Battery services
- Customer service
- Work order management
- Safety procedures
- Workplace safety
Certification
- CST - Certified Service Technician
- Licensed State inspection - 2008-2025
Timeline
Mobile Mechanic
Self-employeed
01.2026 - 06.2026
Automotive Technician
Sun Auto Tires
06.2025 - 01.2026
Automotive Technician/Service Manager
Walmart
02.2017 - 06.2025
Center Store Lead
Food Lion
09.2012 - 02.2017
Automotive Technician
Sparks Toyota
06.2006 - 08.2012
No Degree - Automotive
Forsyth Technical Community College