Jimmy Ray Watford

• Collaborated closely with sales department to address any issues related to product availability or shipment delays.
• Optimized shipping and receiving operations, ensuring timely dispatch and receipt of goods with minimal delays.
• Oversaw warehouse staff and maintained efficiency in fast-paced environment.

• Purchasing, selling and transporting automobiles, financial record keeping, did all sales paperwork and registrations with the DMV.
• Duties:
• Managed day-to-day business operations.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
• Consulted with customers to assess needs and propose optimal solutions.
• Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
• Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
• Expanded product offerings by researching market trends and identifying potential growth opportunities.
• Generated revenues yearly and effectively capitalized on industry growth.

Duties:

• Prevented product damage by carefully loading and unloading materials using appropriate equipment.
• Unloaded incoming shipments to verify accuracy of deliveries and check possible damages.
• Received and unpacked shipments and new equipment as directed.

• Machine operator, raw material sampler. Machinery operated-plastics extruder, production injection mod machine, silo pumping station. Hydraulic machinery operated-fork lift box dumper, cage lift, front end loader.
• Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
• Increased productivity, utilizing forklifts and other material handling equipment effectively.

• Implemented and managed policy and procedures for subordinates to assure quality service. Provided expedient, professional service to all customers.
• Took ownership of customer issues and followed problems through to resolution.
• Resolved customer complaints while prioritizing customer satisfaction and loyalty.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Managed complex customer issues effectively, navigating multiple internal resources to identify and implement the best possible solutions.

• Assist the area Manager in accordance with the organization’s policies and applicable laws.
• Assist in directing and monitoring the daily operations in the assigned department, to include systems process and technical support. Coordinate, under the direction of the area manager, the entire operational department to ensure that all procedures are being followed properly and in a timely fashion.
• Plan, execute and reconcile daily workloads based on departmental volume. Interact efficiently and effectively with other departments as needed to resolve discrepancies and move resources based on labor planning needs. Ensure that the management team is provided with accurate, timely and relevant reporting and key performance indicators and additional assistance as needed. Ensure attainment of facility production and quality objectives. Other duties as assigned.
• Duties:
• Collaborated with area managers to evaluate needs and optimize operational plans.
• Led successful projects from conception to completion, achieving objectives on time and within budget constraints.
• Maximized resource utilization by monitoring staff schedules and allocating tasks.
• Streamlined operations by implementing efficient processes and procedures.
• Ensured compliance with industry regulations, keeping accurate records and managing audits as required.
• Implemented troubleshooting, root cause analysis and issue resolution.
• Provided direction and guidance to internal teams in order to achieve targets.
• Enhanced customer satisfaction by resolving issues in a timely manner and providing exceptional support.
• Oversaw day-to-day operations of large teams across several sites.