Customer-oriented, strategic-thinking sales management professional successful in cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections and persuasively introducing products. Well-versed in implementing pricing models, managing vendor relations and expanding territory.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Vice President, Sales
Hawkeye Hotels
Des Moines, IA
02.2023 - Current
Developed and executed strategic plans to support the vision of the organization.
Negotiated contracts with vendors for services, products and supplies.
Established performance standards for staff members in order to drive productivity levels up.
Organized special projects such as corporate events or marketing campaigns.
Collaborated with executive team members on major decisions regarding company-wide initiatives.
Created effective communication strategies between management team members and employees at all levels of the organization.
Maintained relationships with key stakeholders by attending meetings and responding promptly to inquiries or requests for information.
Analyzed market trends to identify opportunities for growth within existing markets or new ones.
Determined performance goals and offered tactics for achieving milestones.
Networked with industry contacts to gain competitive insights and inform best practices.
Area Director of Sales
Hawkeye Hotels
Des Moines, IA
06.2022 - 02.2023
Monitored sales team performance and provided effective training to help each reach targets.
Identified prospects to foster growth for new business partnerships to build pipelines.
Analyzed sales statistics to formulate policy and drive KPI benchmarks.
Represented company at trade association meetings to promote products and services.
Developed and implemented strategic sales plans to accommodate corporate goals.
Conducted field rides with sales personnel to provide in-the-field coaching and training.
Led, coached and developed employees to achieve sales goals.
Prospected, identified and cultivated relationships with contacts to promote product lines and solutions.
Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
Established productive and professional relationships with key personnel in assigned customer accounts.
Director of Sales and Business Development
Schlute Hospitality
Des Moines, IA
12.2021 - 06.2022
Exceeded sales goals and improved profitability by aligning sales strategies and business plans with market trends.
Maintained professional network of potential clients and business opportunities.
Created and finalized quotes to complete deals between company, vendors and customers.
Formalized sales process to enhance operations and promote acquisition of new customers.
Boosted revenue and facilitated sales activity while developing consistent employee measurements for exceeding goals.
Researched and capitalized on emerging opportunities to build business and expand customer base.
Oversaw management and implementation of new revenue strategies, sales initiatives and customer engagement tactics to increase market share.
Tracked monthly sales to generate reports for business development planning.
General Manager
Kinseth Hospitality- Homewood Suites by Hilton
West Des Moines, IA
10.2017 - 12.2021
Increased Revenue Per Available room by 20%.
Designed sales and service strategies to improve revenue and retention.
Established clear performance goals and metrics for revenue, P&L, customer service, and customer retention.
Finished 8th out of 83 in ROI for all of 2020, for hotel portfolio.
Cultivated and strengthened lasting client relationships.
Worked with largest clients to grow revenue and increase satisfaction scores.
In charge of all hotel operations: Front Desk, Housekeeping, Club Room, Maintenance, and Sales.
Solely in charge of Accounts Receivable for the hotel through direct bills with other companies.
Led daily huddles for team building. (Star of the week, Service scores, etc.)
Coded all invoices and input into accounting system for Accounts Payable.
Create budget for the hotel each year- follow budget down the line to increase ROI.
Go over nightly audit each morning to ensure numbers add up correctly from previous day of business
Attend local chamber events to understand attractions coming to the area and the local competition that surrounds us.
Checking R&I daily and building group blocks through our front desk systems.
In charge of all hiring's and terminations that happen on property.
Assistant General Manager
Kinseth Hospitality- Hilton Garden Inn
Council Bluffs, IA
01.2017 - 10.2017
Directly in charge of all Front Desk Operations.
On property for every evening event to ensure excellent service and customer retention.
Placed new inventory orders and oversaw correct restocking procedures to maintain operational output.
Supervised critical budget implementations, employee reviews, training and scheduling for projects.
Applied knowledge of coverage needs and individual employee strengths to produce successful team schedules.
Motivated and led team members to work together to achieve targets.
Disciplined and maintained staff to deliver hospitable, professional service reflecting business initiatives.
Met business targets with streamlined operations strategies.
Enhanced team engagement and performance with daily updates and informational meetings.
Education
Bachelor of Arts - Business: Global Marketing & Economics
University Of Northern Iowa
Cedar Falls, IA
2016
Skills
Public Speaking
Verbal and written communication
Organized
Client account management
Teamwork and collaboration
Customer service
Consistently exceed goals
Deadline-oriented
Relationship driven
Sales planning and implementation
Vendor relationships
Sandler Sales Training Certified
Customer retention
Hilton OnQ PMS
Marriott Fosse PMS
Opera PMS
Delphi/Salesforce Certified
Agency and Demand 360
Accomplishments
Grew Group actualized business 19.2% for entire portfolio through May 2024.
BOTB up 31% YOY.
36% Segmentation Mix between three major brands (Hilton, Marriott, and IHG).
Three Outstanding Hilton QA's from 2017-2021.
Certification
Sandler Sales Training.
EOS Entrepreneurial Leadership.
Stagen Leadership Course.
Timeline
Vice President, Sales
Hawkeye Hotels
02.2023 - Current
Area Director of Sales
Hawkeye Hotels
06.2022 - 02.2023
Director of Sales and Business Development
Schlute Hospitality
12.2021 - 06.2022
General Manager
Kinseth Hospitality- Homewood Suites by Hilton
10.2017 - 12.2021
Assistant General Manager
Kinseth Hospitality- Hilton Garden Inn
01.2017 - 10.2017
Bachelor of Arts - Business: Global Marketing & Economics